Family Coordinated Entry

Family Coordinated Entry

Some Access Point hours have changed due to COVID-19 restrictions. Please see the most updated announcement here for more information.

The Department of Homelessness and Supportive Housing has launched Family Coordinated Entry and its community Access Points: Central City Access Point and Bayview Access Point. Access Points are localized community gateways into San Francisco’s Homelessness Response System, which is the overall system of programs and housing opportunities for families experiencing homelessness.

Operated by non-profit service providers, Access Points are crucial to the function of the Coordinated Entry process, which is designed to assess, prioritize, and match families experiencing homelessness to housing problem solving, shelter, housing opportunities, and other services in San Francisco. Click here for more information on Family Coordinated Entry. 

Below are the FAQ documents in other languages:

Families who need access to the services offered by the Homelessness Response System should go to either the Bayview Access Point or the Central City Access Point:


2871 Mission Street [Note new address as of November 1, 2019]
San Francisco, CA 94110
Phone Number: 415-972-1281

Hours of Operation

Monday-Thursday- 8:30am-5pm
Friday- 8:30am-7pm
Weekends – Closed


1641 LaSalle Avenue
San Francisco, CA 94124
Phone Number: 415-430-6320

Hours of Operation

Monday (Extended Hours) – 8:30AM-7:00PM
Tuesday – 8:30AM-5:00PM
Wednesday – 8:30AM-5:00PM
Thursday – 8:30AM-5:00PM
Friday – 8:30AM-5:00PM
Weekends – Closed

Holiday Closures: Thanksgiving Day (November 28), the day after Thanksgiving (November 29), Christmas Eve (December 24), Christmas Day (December 25), New Year’s Day (January 1), Martin Luther King’s Birthday, President’s Day, Memorial Day and Fourth of July



37 Grove Street
San Francisco, CA 94102
Phone Number: 415-644-0504


Hours of Operation

Monday – 9:00AM – 12:00PM and 1:00PM – 5:00PM
Tuesday  9:00AM-12:00PM*

*Closed every third Tuesday of the month

Wednesday 9:00AM – 12:00PM and 1:00PM – 7:00PM
Thursday – 9:00AM – 12:00PM and 1:00PM – 5:00PM
Friday – 9:00AM – 12:00PM and 1:00PM – 5:00PM
Weekends – Closed

Holiday Closures: Thanksgiving Day, Christmas Day, New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day and Fourth of July

Additional background information on Family Coordinated Entry: