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SF Department of Homelessness and Supportive Housing

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You are here: Home / About HSH / Research and Reports / HSH Strategic Planning and Reports

HSH Strategic Planning and Reports

Home By The Bay: An Equity-Driven Plan to Prevent and End Homelessness in San Francisco (2023 – 2028) Strategic Plan

San Francisco is a city known for its innovation and compassion. Today, we stand united in our resolve to address the greatest humanitarian crisis and social challenge facing the city today – the crisis of homelessness.  The daily suffering of our unhoused neighbors is an unacceptable state of affairs, and it will take not only urgency but a citywide effort spanning the public, nonprofit and private sectors to address the crisis unfolding on our streets each day.

The Strategic Plan’s vision is built upon the three pillars of equity, quality, and innovation. This Plan outlines mission critical goals for the next five years that drive towards bold accomplishments and a cultural shift in how we work collectively and in solidarity with each other. The Strategic Plan will scale the investments and build on the achievements of the last five years, including a recent 15% reduction in unsheltered homelessness, and affirm our commitment to innovative models of shelter, housing and service delivery that treat people with the dignity they deserve. Because racism is woven into the structure of the systems that have produced housing instability and homelessness, racial equity is the common thread in every solution.

  • 2023 – 2028 Strategic Plan
  • Executive Summary: 2023 – 2028 Strategic Plan  
  • Home by the Bay Overview Presentation (video)
  • Home by the Bay Overview Slides
  • Plan Overview
  • Community Voice Matters: Conversations with People Experiencing Homelessness

Strategic Framework (2019 – 2021)

HSH’s Strategic Framework lays out our goals to significantly reduce homelessness in San Francisco and ensure homelessness is a rare, brief, and one-time occurrence. We will strive to get house keys into the hands of as many people as possible and improve the quality of life for all San Franciscans, both housed and homeless.

This Strategic Framework outlines ambitious yet achievable goals for the five years between 2016 and 2021. This document provides a roadmap for our work. The Department is in the process of creating the next Strategic Framework.

Cover of HSH 2016 - 2021 Strategic Framework
  • Executive Summary: 2016 – 2021 Strategic Framework  
  • 2016 – 2021 Strategic Framework
  • Strategic Framework Youth Addendum 
  • 2021 Strategic Framework Update and Implementation Plan 
  • Access archived implementation plans and updates. 

Homelessness Recovery Plan

HSH’s work between 2020 and 2022 was also guided by Mayor London Breed’s Homelessness Recovery Plan. Learn more about Mayor’s plan to ensure the City’s recovery from COVID-19 includes our most vulnerable residents. 

Definitions of Homelessness

San Francisco uses a broader definition of homelessness than the federal government. Get information about the definitions of homelessness used in San Francisco.

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