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You are here: Home / Services / The Homelessness Response System / Housing Ladder

Housing Ladder

The Housing Ladder Program offers a unique opportunity for residents who live in an HSH Permanent Supportive Housing Site (PSH) and no longer require intensive case management support services, with an opportunity to transition into a more independent housing setting.

As a result, PSH units become available for others experiencing homelessness who need PSH with intensive case management services, to be respectfully linked to the appropriate housing setting, while clients who have “moved on” maximize their independence through the Housing Ladder Program.

General Eligibility:

To be eligible for the Housing Ladder Program, clients are referred by their case managers. To be eligible, clients must meet the following criteria:

  • Length of Stay:
    • The household must be a tenant of an HSH-funded supportive housing building.
    • The household must have been a tenant for at least 24 months.
  • Tenant History:
    • The household must be in good standing.
    • The household must have no lease violations.
  • Demonstrate Independence:
    • The household has demonstrated the ability to stabilize in housing with less intensive supportive services.
    • The household has displayed the readiness to move into more independent living.

Housing Ladder Components

Housing Ladder Program consists of programs for Adults, Family, and Transitioned Age Youth (TAY). The following categories below will demonstrate how Providers can apply to Housing Ladder in partnership with their clients.

How to Apply

To apply to any of the Housing Ladder programs the Permanent Supportive Housing Case Management provider must complete both the Universal Application Process & The Waitlist Portal Process

Housing Ladder Program for Adults:

  • Program Summary:
    • Site-based Single apartment building with light-touch services.
    • Tenant pays 30% of income towards rent
    • Housing Partners for Housing Ladder Adult Program Are:
      • Tenderloin Housing Clinic (THC)
      • Tenderloin Neighborhood Development Corporation (TNDC)
  • Housing Ladder- Adult Program Resources:
    • Adult Housing Ladder Program: Universal Application (Closed – Not Accepting Applications)
    • Adult Hosing Ladder Program: Waitlist Portal (Closed- Not Accepting Applications)
    • Adult Housing Ladder Program: Housing Ladder Adult Waitlist Portal (Closed)
    • Adult Housing Ladder Program: Training Materials

Housing Ladder Program for Families:

  • Program Summary:
    • Housing is selected in the private market
    • Participants in this program are provided with an ongoing permanent rental subsidy
    • Rental Subsidy is paid by HSH and managed by Compass Family Services
    • Tenant pays 30% of income towards rent
    • Subsidy is determined by the Household size and rent reasonableness
    • Housing Partners for Housing Ladder -Family is:
      • Compass Family Services
    • Participants will receive, Housing Location Assistance, Housing Coordination Services, Landlord Liaison Services, Housing-Focused Case Management Services
  • Housing Ladder- Family Program Resources:
    • Family Housing Ladder Program: Universal Application (Now Accepting Applications)
    • Family Housing Ladder Program: Housing Ladder Family Waitlist Portal (Open Now)
    • Family Housing Ladder Program – Training Materials:
      • Recorded Training
      • Presentation
      • FOR PROVIDERS: Link to memo with instructions

Housing Ladder Program for Transitional Aged Youth (TAY):

  • Program Summary:
    • Housing Ladder collaborates with the HSH Emergency Housing Voucher Program to make this private market opportunity available for TAY.
      • Housing ladder – EHV:
        • HSH collaborates with San Francisco Housing Authority (SFHA)
      • SFHA provides the Subsidy for this program
      • Participants are provided with a tenant-based voucher (EHV)
      • Participants select housing in the private rental market
      • Tenant pays 30% of income towards rent.
    • Participants will receive, Housing Location Assistance, Housing Coordination Services, Landlord Liaison Services, Housing-Focused Case Management Services
  • Housing Ladder- TAY Program Resources:
    • TAY Housing Ladder Program: Universal Application (Closed)
    • TAY Housing Ladder Program: Housing Ladder TAY Waitlist Portal (Closed)
    • TAY Housing Ladder Program: Training Materials

*Please note that TAY population may be eligible in TAY, Family, or Adults categories

Housing Ladder Resources:

Training Requests and Informational Sessions:

Housing Ladder Program is dedicated to expanding services to the larger San Francisco Community. If you would like to receive training on the Housing Ladder Program. Please contact the Department of Homelessness & Supportive Housing Ladder Program Manager, Shatae Jones at: housingladderprogram@sfgov.org.

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San Francisco, CA 94102
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