Problem Solving helps people identify possible pathways to resolve their current housing crisis without needing ongoing shelter or a housing resource from the Homeless Response System (HRS). The foundation of Problem Solving is a creative, strengths-based conversation that helps people explore all safe housing options available to them – the person or household drives their own solutions. A Problem Solving resolution is achieved when a household has found a safe, indoor solution to their housing crisis outside of the HRS.
Problem Solving services in San Francisco include:
- Problem Solving conversations: help identify real-time solutions to a housing crisis.
- Housing location assistance: helps households with income but without an immediate housing plan locate a place to rent.
- Reunification, mediation, and conflict resolution: helps households stay in a current or recent housing situation or new housing situation with mediation support.
- Financial assistance: Flexible financial resources to cover specific costs that will assist households to stay in a safe, indoor place outside the HRS.
Problem solving services are offered at Coordinated Entry Access Points.