HSH offers shelter resources, as available, to individuals experiencing homelessness. The City operates several kinds of shelters for adults, youth, and families. Some have private rooms, but most are congregate.
Congregate Shelter – Congregate sites have shared living spaces. All congregate-style shelters must adhere to COVID-19 prevention and mitigation strategies and public health guidance. Congregate shelter includes the Interfaith Winter Shelter. Most Navigation Centers are congregate shelters.
Non-Congregate and Semi-Congregate Shelter – These shelters provide private and semi-private rooms for guests. Drawing on the lessons learned from the SIP Hotel program, HSH is expanding the Department’s semi- and non-congregate shelter options.
Safe Sleep – People sleep in tents at a safe distance from each other at sites that are off the public sidewalk and offer services. When there is not enough space available indoors, these sites provide a safe, clean place for people to sleep and access services and sanitation. Safe Sleep is also a good resource for people who are not yet ready to move inside.
Trailer Program – The City received 120 trailers to use as emergency shelter for COVID-19. The City will continue to manage these trailers as another shelter resource.
Vehicle Triage Centers – These centers provide safe places for unhoused people in their vehicles to live and receive services. Clients can also leave their vehicles at the sites while accessing Homelessness Response System services elsewhere. HSH operated a pilot center from 2019 to 2021 and opened a VTC in January 2022. The Department plans to open new sites in 2022.
Unless otherwise noted, shelter resources cannot be accessed by walk-in. Please click the link above for how to access resources.