The housing ladder program is for people who live in HSH permanent supportive housing (PSH) and no longer need intensive services. This program allows them to transition into a more independent housing setting that has a lower level of supportive services.
Households pay up to 30% of their income in rent and the rest is subsidized.
This program:
- Helps housing ladder households maximize their independence.
- Frees up PSH units with a higher level of services for other people who need them.
General Eligibility
To be eligible for the housing ladder program, households must:
- Be a tenant in HSH’s permanent supportive housing and have lived there for at least two years.
- Be in good standing and have no lease violations
- Show readiness to move into more independent living.
There are housing ladder programs for adults over 18 and families. Households must work with their case manager and property managers to apply. There are different application processes for adults and families.
Family Housing Ladder
Families accepted into the program work with a provider to identify a unit in the private rental market. The maximum rent amount is determined by the number of people in the household and fair market rent.
Application Process:
HSH is accepting applications for the family housing ladder through the open waitlist process from April 22, 2024, at 9:00 AM to May 3, 2024, at 5:00 PM or until HSH accepts a maximum of 100 applications submitted for the family housing ladder program. If HSH has not received more than 50 applications by 5:00 PM on May 3, 2024, the family housing ladder waitlist will remain open until the waitlist contains a minimum of 50 approved households.
HSH will review all applications submitted by 5:00 PM on May 3, 2024, and determine an outcome. These households will be prioritized through the lottery system and referred to the thirty-one remaining family housing ladder slots. Applicants who apply after May 3, 2024, will be added to the waitlist in the order they were received following the lottery applicants who submitted their applications before May 3, 2024.
To apply for the family housing ladder, case managers should support the household with the below steps:
- Support the tenant with completing all sections of the housing ladder application available (see below), including the case management and the property management forms.
- Upload the application to the tenant’s Online Navigation Entry (ONE) System profile.
- Complete the Housing Ladder Application Portal online form
Adult Housing Ladder
Adult housing ladder units are in three apartment buildings in the Tenderloin neighborhood. This program is open to all adults over 18 in PSH, including people living in young adult sites.
Application Process:
The adult housing ladder program is currently accepting applications on an ongoing basis until all vacant housing ladder units are filled and the waitlist contains 50 eligible households.
To submit an application case managers should:
- Support the tenant with completing all sections of the housing ladder application available (see below), including the case management form and the property management form.
- Upload the application to the tenant’s Online Navigation Entry (ONE) System profile.
- Email housingladderprogram@sfgov.org to inform the program manager the application has been uploaded.
Housing Ladder Resources
- More information: housingladderprogram@sfgov.org