HSH uses the Online Navigation and Entry (ONE) System to track client information. The ONE System is our HUD-compliant Homeless Management Information System (HMIS).
HSH is continuing work to expand the functionality of the ONE System, including the addition of bed and unit inventory. The inventory functionality will enhance the department’s ability to measure impact and monitor performance, including vacancies in our supportive housing and shelter portfolios. We anticipate this project to be completed in 2023.