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SF Department of Homelessness and Supportive Housing

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You are here: Home / Services / The Homelessness Response System / 3. Coordinated Entry

3. Coordinated Entry

Coordinated Entry is the foundation of the Homelessness Response System (HRS) and is designed to assess, prioritize and match people experiencing homelessness to housing opportunities. Coordinated Entry organizes the Homelessness Response System with a common population-specific assessment, a centralized data system, a “by name” database of clients and a prioritization method. Coordinated Entry Access Points are the community gateways into San Francisco’s Homelessness Response System and serve: Adults, Families and Transitional Age Youth (age 18 to 24).

Operated by non-profit service providers, Access Points are crucial to the function of the Coordinated Entry process. At these Access Points, eligible individuals and families experiencing homelessness are matched to housing Problem Solving, shelter, housing opportunities, and other services in San Francisco.

Get up-to-date information about Access Point locations and hours.

Coordinated Entry Testimonial:

Barry*, a San Francisco native, recently moved into his new home after experiencing homelessness for over two years.  After his divorce, Barry alternated between couch-surfing, staying in shelters, and living on the streets.  He suffered a stroke, which resulted in him having significantly limited mobility and difficulty speaking.  During the COVID-19 pandemic, Barry received a room at a Shelter-in-Place hotel operated by Episcopal Community Services.  With the assistance of Adult Coordinated Entry, he secured permanent supportive housing, and he says he is delighted to “move forward and live my life” now that he has housing stability.

*Barry is an alias to protect client privacy

Graphic depicting the Homeless Response System, with Coordinated Entry in the Center.

Youth Coordinated Entry

The Department of Homelessness and Supportive Housing offers Coordinated Entry for Youth at our community Access Points. These Access Points ...
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Family Coordinated Entry

The Department of Homelessness and Supportive Housing offers Family Coordinated Entry at our community Access Points: Central City Access Point, ...
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Adult Coordinated Entry

The Department of Homelessness and Supportive Housing has launched Adult Coordinated Entry and its community Access Points. Access Points are ...
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