SF HSH

SF Department of Homelessness and Supportive Housing

  • Facebook
  • LinkedIn
  • Twitter
العربية العربية 简体中文 简体中文 繁體中文 繁體中文 English English Filipino Filipino Español Español
  • Home
  • About HSH
    • HSH Budget
    • Careers
    • Contact HSH
    • COVID-19
      • Shelter-in-Place Hotel Program: Overview and Outcomes
      • COVID-19 Alternative Shelter Program
    • How to Get Involved
      • Ways for Individuals to Get Involved
      • Ways for Property Owners and Landlords to Get Involved
      • Donate
    • Success Stories
    • Leadership
  • Services
    • How to Get Services
      • Accessing Temporary Shelter
      • Housing Assistance & Problem Solving
      • Other Resources
    • Public Guidance Regarding Neighborhood Concerns
    • The Homelessness Response System
      • Outreach
        • Homeless Outreach Team
        • Street Homelessness
      • Problem Solving
        • Problem Solving Interventions
        • Targeted Homelessness Prevention
        • Homeward Bound
      • Coordinated Entry
        • Adult Coordinated Entry
        • Family Coordinated Entry
        • Youth Coordinated Entry
      • Temporary Shelter and Crisis Interventions
      • Housing
      • Housing Ladder
    • Other Services
  • Partner Resources
    • Data Sharing and Privacy
    • Nonprofit Provider Conferences
    • ONE System
    • Provider Updates
  • Projects and Public Postings
    • Community Input
    • Notices of Proposed Projects
    • Procurement Opportunities
  • Research and Reports
    • Homelessness Response System Data
    • Homelessness Response System Reports
    • Point-in-Time and Housing Inventory Counts
    • HSH Strategic Planning and Reports
    • Additional Local Reporting and Compliance
  • Calendar
You are here: Home / Services / How to Get Services / Other Resources

Other Resources

San Francisco Emergency Rental Assistance Program (SFERAP)

SF ERAP provides emergency financial assistance for move-in costs (security deposit, first/last months’ rent) and rent owed for households who meet the following eligibility criteria:

  • Current San FrancCurrent San Francisco resident
  • Household income at/below 50% of Area Median Income (AMI)
  • At high risk of homelessness or housing instability.
  • If applying for assistance with rent owed: Experienced a recent financial hardship within the past six months

As of February 28, 2023, the San Francisco Emergency Rental Assistance Program (SF ERAP) is accepting new applications. Please note that program rules have changed due to limited program capacity and SF ERAP will not be able to serve every household who meets minimum eligibility requirements. Please visit sf.gov/renthelp for more information, as well as additional resources for San Francisco tenants experiencing housing challenges.

  • SF ERAP Program Rules
  • Flyers: English, Spanish, Chinese, Filipino

If you have received any eviction papers, immediately contact the Eviction Defense Collaborative at 415-659-9184 or legal@evictiondefense.org

SF ERAP is administered in partnership with the Mayor’s Office of Housing & Community Development and local community partners.

Drop In Centers

Visit a Drop In Center for food or other services, like a shower or medical assistance.

HSH partners offer services at the Mission Neighborhood Resource Center and the United Council of Human Services drop in center.

The Mission Neighborhood Resource Center is located at 165 Capp Street. 15 clients are allowed in the building at a time on a first-come, first-served and one-in, one-out basis.

Call (415) 869-7977 with any questions.

Drop In Access:
Lockers, Phones,
Restrooms, Chargers,
Laundry, and Showers

Case Management

Medical Clinic


Monday, Tuesday, Wednesday, Friday:
7AM – 12PM & 2PM – 6PM

Thursday: 7AM – 12PM & Ladies’ Night from 2PM – 7PM

Saturday:
7AM – 12PM (no case management, laundry, or showers)

*Laundry and showers end 30 minutes before the center closes.

United Council of Human Services operates a drop in center at 2111 Jennings Street in the Bayview.

Call (415) 671-1100 with any questions

Drop-in Center ServicesShowers, laundry & lockers:
Open 24/7, two people at a time.

Mail pickup:
Monday – Friday 9AM – 5PM
Drop-in Chairs28 chairs available with social distancing.
Available 5:30PM – 7:00AM every day.
Mother Brown’s Kitchen – MealsTo go meals (dining room is closed)
Breakfast: 7AM – 9AM
Lunch: 12:30PM
Dinner: 5PM – 7PM

Other Helpful Resources:

  • Call 311 (the City customer service line) for a list of resources near your location. 
  • Call 211 (the County customer service line) for additional resources. 211 is available 24 hours a day, 7 days a week. Call wait times can vary. You can also visit the 211 website or text your zipcode to 898211. 
  • There are more resources for veterans experiencing homelessness. Learn more on our services page. 
  • Fine and fee discounts may be available if you have had an assessment done at an Access Point within the last six months. Ask Access Point staff about free Muni passes, a one-time waiver of tow and storage costs, a one-time waiver of a “boot” fine, and discounted citations. Learn more on the SFMTA website.
  • Eviction Defense Collaborative: If you are a low-income family, a single adult, an individual with a disability or a senior, the collaboration offers defense, legal assistance and tenant rights education. Call 415-659-9184 (open 24 hours by phone) or visit evictiondefense.org. 
  • The Sixth Street Homeless Storage Facility is located at 74 6th Street. Hours of operation: Monday to Friday, 8:30AM – 5PM.

Automatic Translation Disclaimer

440 Turk Street
San Francisco, CA 94102
Contact Us

Search

© 2020- San Francisco Department of Homelessness and Supportive Housing. All Rights Reserved.