Get information about drop-in centers, storage, programs for veterans, and other local resources for low-income people and people experiencing homelessness.
Drop-in Centers
Visit a Drop-in Center for food or other services, like a shower or medical assistance.
HSH partners offer services at the Mission Neighborhood Resource Center and the Bayview drop-in center.
The Mission Neighborhood Resource Center is located at 165 Capp Street.
Call (415) 869-7977 with any questions.
| Drop In Access: Lockers, Phones, Restrooms, and Chargers | Monday to Friday | 7AM – 12PM & 2PM – 6PM Thursdays: Open to women only in the afternoon and closes at 5PM. Saturday: 7AM – 12PM First Saturday of the month: Open to men only. |
| Showers | Monday to Friday | 7AM – 11:30AM & 2PM – 5:30PM On Thursdays showers stay open until 12PM in the first shift and close at 4PM in the second shift. |
| Laundry | Monday to Friday | 7AM – 11:30AM & 2PM – 5:30PM On Thursdays laundry closes at 4PM. |
| Case Management | Monday to Friday | 8AM – 12PM & 2PM – 4:30PM |
| Medical Clinic | Monday to Friday | 8AM – 12PM & 1PM – 5PM |
| Special Hours: Food, Music, and Hygiene Supplies | Ladies’ Night: Thursdays from 2PM – 7PM Men’s Day: Saturdays from 7AM – 12PM |
The Felton Institute operates a drop-in center at 2111 Jennings Street in the Bayview.
Call (415) 671-1100 with any questions
| Drop-in Center Services | Showers, laundry & lockers: Open 24/7, two people at a time. Mail pickup: Monday – Friday 9AM – 5PM |
| Drop-in Chairs | 48 chairs available with social distancing. Available 5:30PM – 7:00AM every day. |
| Mother Brown’s Kitchen – Meals | To go meals (dining room is closed) Breakfast: 7AM – 9AM Dinner: 5PM – 7PM |
Storage
The Sixth Street Homeless Storage Facility is located at 74 6th Street.
- Hours of operation: Monday to Friday, 8:30AM – 5PM.
- Accepts: Clothes, shoes, and documents.
- Contact: (415) 558-1178
The Bryant Homeless Storage Facility is located at 680 Bryant Street (at 5th Street).
- Hours of operation: Monday to Friday, 9AM – 4PM
- Accepts: Clothes, shoes, and documents,
- Contact: (415) 487-3300 ext. 4429
311 and 211 may have additional information about resources for storage.
Resources for Veterans Experiencing Homelessness
HSH offers a variety of services for veterans.
- Veterans can access HSH’s general prevention, shelter, housing, and other resources using the instructions on our website.
- In addition, some housing is set aside for veterans. Swords to Plowshares and the other groups listed below can help connect veterans to HSH’s services.
Swords to Plowshares:
Swords to Plowshares provides a wide variety of services to veterans experiencing homelessness, including:
- supportive housing
- Housing search & placement assistance
- Eviction prevention
- Rental assistance
- Security deposit & first month’s rent
- Move-in expenses assistance
- Childcare expenses assistance
- Transportation assistance
- application for SSI and SSDI support
- Utility payments
- Money Management services
To access SSVF services, contact Swords to Plowshares:
Veteran’s Administration Downtown Clinic
The San Francisco VA Downtown Clinic offers a wide range of psychosocial and health care services. This comprehensive homeless center offers extensive programs that include outreach, therapy, housing, benefits, and employment.
Crisis and Suicide Prevention
The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can call 1-800-273-8255 and Press 1, chat online, or send a text message to 838255 to receive confidential support 24 hours a day, 7 days a week, 365 days a year. Support for deaf and hard of hearing individuals is available.
Call 1-800-273-8255 and press 1 | Start a Chat | Text any message to 83825
For general assistance, you can also call the National Hotline for Homeless Veterans at 1-877-4AID-VET.
Other Helpful Resources
Outside HSH’s services, there are many essential services provided by our partners at other City agencies and by nonprofit organizations.
You can access information about food, showers, eviction defense, employment assistance and many more services using the city and regional help lines:
- Call 311 (the City customer service line) for a list of resources near your location.
- Call 211 (the County customer service line) for additional resources. 211 is available 24 hours a day, 7 days a week. You can also visit the 211 website or text your zipcode to 898211.
Additional resources are available for low-income people and people experiencing homelessness
- Fine and fee discounts may be available if you have had an assessment done at an Access Point within the last six months. Ask Access Point staff about free Muni passes, a one-time waiver of tow and storage costs, a one-time waiver of a “boot” fine, and discounted citations. Learn more on the SFMTA website.
- Eviction Defense Collaborative: If you are a low-income family, a single adult, an individual with a disability or a senior, the collaboration offers defense, legal assistance and tenant rights education. Call 415-659-9184 (open 24 hours by phone) or visit evictiondefense.org.