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SF Department of Homelessness and Supportive Housing

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You are here: Home / Services / How to Get Services / Accessing Temporary Shelter / Family Temporary Shelter

Family Temporary Shelter

Families with children under the age of 18 can contact a Coordinated Entry Access Point using the information below to get information about available shelter resources.

If Access Point staff are busy communicating with other community members, please leave a voicemail with your name, contact information and preferred language. Your call will be returned within one business day. Mobile response teams are available to meet families anywhere in the city who are unable to visit an Access Point. 

Central City Access Point –
37 Grove Street
Monday, Wednesday, Thursday & Friday: 9AM – 5PM
Tuesday: 9AM – 12PM
Closed the fourth Tuesday, monthly
415-644-0504
Website
Bayview Access Point –
1641 LaSalle Avenue
Monday to Friday: 7AM – 6PM
Last Thursday of the month:
7AM – 12PM
415-430-6320
Website
Mission Access Point –
2871 Mission Street
Monday to Friday: 7AM – 5PM
Last Thursday of the month:
7AM – 12PM
415-972-1281
Website

Access Points are localized community gateways into San Francisco’s Homelessness Response System, which is the overall system of programs and housing opportunities for people experiencing homelessness. These Access Points provide Problem Solving, assessment, prioritization, and referral to shelter, housing, and other community services for San Francisco families experiencing homelessness.

Alternatively, families can also contact SFHOT by following the guidance for adults.

Oasis Family Shelter – 14 Day Emergency Placement Program

Oasis Family Shelter, run by Providence Foundation, is different from our other shelters by design. There is no waitlist for some of the beds, and families seeking these emergency beds services do not go through the Access Points. Placements for the emergency beds are supposed to be immediate so that families can access same day. When someone calls, Providence will only be able to say if they have an opening that day or not, but not when there will be an opening in the future.  People will likely need to call back daily until there is an opening. There is always a Providence staff person managing the calls.

  1. If a family member leaves a message requesting emergency placement during the day and/or swing shift, the phone call is returned within 30 minutes by a Providence staff person managing Emergency Placement referrals.
  2. If a family member leaves a message during the graveyard shift, the phone call is returned within 8 hours.

All assigned Emergency Placement staff try to make sure that all Emergency Placement calls are answered when they receive a call from a family needing emergency placement.

Call: (415) 368-1798 for services at Oasis Family Shelter.

Space is limited based on availability

Buena Vista Horace Mann Stay-Over Program

The Stay-over Program at Buena Vista Horace Mann is for San Francisco Unified School District students and their families who are experiencing homelessness and are attending San Francisco K-12 public schools (not including charter or private schools).

Stay Over Program at BVHM
3351 23rd Street
Monday – Friday: 7PM – 7AM
Saturday, Sunday & SFUSD Holidays: 24 Hours
415-857-7710 – Office line 8a -6p
415-879-4316 – Shelter line 6:30p – 7a

Emergency Congregate Shelter for Single Pregnant People

This special 14-day Emergency Placement is for pregnant people experiencing homelessness, without minor children. For pregnant couples and pregnant people with children, please call the access points listed above.

This program is designed to provide low barrier access to shelter for pregnant persons experiencing homelessness. The program goal is to ensure the pregnant person is engaged in the Coordinated Entry process, completes a Family Success Plan, and is connected to the following resources:

  • HSA Program benefits (i.e. Medi-Cal, CalWORKs, CalFresh)
  • Prenatal care programs
  • Behavioral Health
  • Financial Coaching

To access this space-limited program, please call: 628-250-0016

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440 Turk Street
San Francisco, CA 94102
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