San Francisco offers three programs that help people who are experiencing homelessness or at risk of homelessness reunite with support networks and stable homes outside the city. We track how many people we’ve served in each program in the dashboard below.
- Problem Solving Relocation Assistance: Offered by the Department of Homelessness and Supportive Housing (HSH) for unhoused clients.
- This program started in July 2022 as the successor to the longstanding Homeward Bound program.
- County Adult Assistance Program (CAAP) Relocation Assistance: Offered by the Human Services Agency (HSA) for CAAP recipients.
- This program started in April 2023.
- Journey Home: Offered by HSA and HSH as part of the Drug Market Agency Coordination Center (DMACC) for unhoused people and people with substance use disorders.
- This program started in September 2023.
Scroll down for more information about these programs. You can also get information on how to access these services.
Relocation Assistance Programs
These three programs all help people relocate outside San Francisco to reunite with family or support networks. Each program has different entry points and slightly different resources.
HSH: Problem Solving Relocation Assistance
| For: | People experiencing homelessness (including people about to lose their housing) with income up to 50% of the area median income (AMI). |
| Services: | Travel assistance, coordination with support networks, and flexible financial assistance for moving into housing in new community. |
| Access: | HSH Access Points, family shelters, and five community locations. |
| History: | Fully launched in July 2022 as one element of HSH’s problem solving services for unhoused people. This service replaced a previous program called Homeward Bound that only offered bus tickets. Homeward Bound was operated by HSA from 2005 to 2016.HSH operated the program from 2016 to 2022, when it transitioned into problem solving. Between 2005 and 2022, Homeward Bound helped households relocate 10,600 times. |
HSA: County Adult Assistance Program (CAAP) Relocation Assistance
| For: | County Adult Assistance Program (CAAP) clients, housed or unhoused. Includes clients without an active case (i.e., in application phase or discontinued). |
| Services: | Travel assistance and coordination with support networks. |
| Access: | CAAP office at 1235 Mission Street. |
| History: | Launched in April 2023 to expand on HSH’s relocation services. |
HSA & HSH: Journey Home
| For: | People experiencing homelessness and/or people with substance use disorders. |
| Services: | Travel assistance and temporary shelter (as needed). Lowest-barrier approach to quickly help people in need relocate. |
| Access: | Referrals from outreach teams, law enforcement, and any other group or individual self-referrals. Call (669) 265-9373 from Monday to Friday, 8AM – 5PM. Teams respond in the field. |
| History: | Launched in September 2023 as part of the Drug Market Agency Coordination Center (DMACC). |