Shelter Grievance Advisory Committee

The Shelter Grievance Advisory Committee is an independent 10 – 15 member oversight committee composed of representatives from advocates, shelter providers, consumers, city agencies, and the community. This committee has the authority to oversee the grievance process and make recommendations for improvements to the shelter system. The Advisory Committee may also review grievance-related policies and operations of the shelters and where appropriate make recommendations for improvement to the Department of Homelessness and Supportive Housing.

This committee meets quarterly. For further information, please contact  Cordell Thompson Cordell.Thompson@sfgov.org.

 

Agendas, Minutes and Supporting Documents

 

Current Shelter Grievance Policy:

• Shelter Grievance Policy- 8-25-16

2020 Meeting Information

Draft Agenda

Thursday, October 22, 2020
2:00 PM to 4:00 PM
Microsoft Teams
Dial in: +1 415-906-4659

Conference ID: 413 435 31#

Meeting Materials:

• Draft Agenda
• Draft Minutes – Sept. 24, 2020
• 15-month Denial of Services Hearings and Arbitrations Report for April 2019 – June 2020
• Temporary Shelter Grievance Process Statistics

Thursday, September 24, 2020
2:00 PM to 4:00 PM
Microsoft Teams
Dial in: +1 415-906-4659

Conference ID: 614 931 369#

Meeting Materials:

• Draft Agenda
• Draft Minutes – June 9, 2020
• 15-month Denial of Services Hearings and Arbitrations Report for April 2019 – June 2020
• Temporary Shelter Grievance Process Statistics

2019 Meeting Information

Wednesday, September 4, 2019
2:00 PM to 4:00 PM
170 Otis Street
Born Auditorium

Meeting Materials

• Draft Agenda
• Draft Minutes – June 12, 2019
• 15-Month Denial of Services Hearings and Arbitrations Report for 5/18-7/19

Wednesday, June 12 , 2019
2:00 PM to 4:00 PM
1360 Mission Street
2nd Floor, Collaborative Space

Meeting Materials

• Draft Agenda
• Draft Minutes – March 19, 2019
• 15-Month Denial of Services Hearings and Arbitrations Report for 2/18-4/19

Tuesday, March 19, 2019
2:00 PM to 4:00 PM
1360 Mission Street
2nd Floor, Large Conference Room

Meeting Materials

• Draft Agenda
• Draft Minutes – March 19, 2019
• 15-Month Denial of Services Hearings and Arbitrations Report for 2/18-4/19

 

2018 Meeting Information

Wednesday, December 5, 2018
2:00 PM to 4:00 PM
1360 Mission Street
2nd Floor, Collaborative Space

Meeting Materials

• Draft Agenda
• Draft Minutes – September 5, 2018
• 15-Month Denial of Services, Internal Hearings and Arbitrations Report for 8/17-10/18
• Summary of DOSs by Shelter June, July, August, September of 2018

Wednesday, September 5, 2018
2:00 PM to 4:00 PM
1380 Howard Street
5th Floor Room, Conference Room 515

Meeting Materials

• Draft Agenda
• Draft Minutes – June 6, 2018
• Draft Minutes – March 14, 2018
• Draft Minutes – December 12, 2017
• 15-Month Denial of Services, Internal Hearings and Arbitrations Report for 5/17-7/18
• Summary of DOSs by Shelter April, May, June of 2018 (Still Pending)

Wednesday, June 6, 2018
2:00 PM to 4:00 PM
1650 Mission Street
4th Floor, Mission Conference Room

Meeting Materials

• Draft Agenda
• Draft Minutes – December 6, 2017 and March 14, 2018
• 15-Month Denial of Services, Internal Hearings and Arbitrations Report, January 2017 to March 2018
• Summary of DOSs by Shelter January, February, March 2018

Wednesday, March 14, 2018
2:00 PM to 4:00 PM
1650 Mission Street
4th Floor, Mission Conference Room

Meeting Materials 

• Draft Agenda 
• Draft Minutes – December 6, 2017
• 15-Month Denial of Services, Internal Hearings and Arbitrations Report, October 16 to December 2017
• Summary of DOSs by Shelter October, November, December  2017

2017 Meeting Information

Wednesday, December 6, 2017
2:00 PM to 4:00 PM
1650 Mission Street
4th Floor, Mission Conference Room

Meeting Materials

• Draft Agenda
• Draft Minutes – September 27, 2017
• 15-Month Denial of Services, Internal Hearings, and Arbitrations Report, July to September 2017
• Summary of DOSs by Shelter July, August, September  2017

Wednesday, September 27, 2017
2:00 PM to 4:00 PM
1650 Mission Street
4th Floor, Mission Conference Room

Meeting Materials

• Draft Agenda
• Draft Minutes – June 14, 2017
• 15-Month Denial of Services, Internal Hearings and Arbitrations Report, April-June  2017
• Summary of DOSs by Shelter April, May, June 2017

Wednesday, June 14, 2017
2:00 PM to 4:00 PM
1650 Mission Street
4th Floor, Mission Conference Room

Meeting Materials

• Draft Agenda 
• Draft Minutes – March 22, 2017
• 15-Month Denial of Services, Internal Hearings, and Arbitrations
• Summary of DOSs by Shelter January, February, March  2016

Wednesday, March 22, 2017
2:00 PM to 4:00 PM
1650 Mission Street
4th Floor, Mission Conference Room

Meeting Materials 

• Draft Agenda 
• Oct-Dec 2016 Hrg and Arb Analysis Report (1)
• Comparative Analysis of IDOS’s in Single Adult Shelters OCTNOVDEC 2016

2016 Meeting Information 

Wednesday, March 2, 2016
2:00pm to 4:00pm
1650 Mission Street, 3rd Floor, Suite 302

Meeting Materials 

• Draft Agenda
• Draft Minutes – December 9, 2015
• 15-Month Denial of Services, Internal Hearings and Arbitration Report, October 2014 to December 2015
• Summary of DOSs by Shelter October, November, December 2015
• Hearing and Arbitration Analysis Report October, November, December 2015
• Quarterly Comparison Report October, November, December 2015
  

Wednesday, September 14, 2016
2:00pm to 4:00pm
1650 Mission Street, 3rd Floor, Suite 302

Meeting Materials 

• Draft Agenda
• Minutes – June 8, 2016
• 15-Month Denial of Services, Internal Hearings and Arbitrations Report, April 2015 to June 2016
• Summary of DOSs by Shelter April, May, June 2016
• Hearing and Arbitration Analysis Report April, May, June 2016
• Quarterly Comparison Report April, May, June 2016

Wednesday, December 7,2016
2:00 PM to 4:00 PM
1650 Mission Street, 3^rd Floor, Suite 302

Meeting Materials 

• Draft Agenda 
• Draft Minutes – September 14, 2016
• 15-Month Denial of Services, Internal Hearings and Arbitration
• Summary of DOSs by Shelter July, August, September 2016
• Hearing and Arbitration Analysis Report July-September 2016
• Sample of bylaws for the Shelter Monitoring Committee (per last meeting)

Meeting Information 2008-2015

Meeting Materials 

• 2008-2015

In order to assist the City in accommodating persons with severe allergies, environmental illness, multiple chemical sensitivity or related disabilities, please refrain from wearing scented products to SGAC meetings. This includes perfume, scented lotions, detergents, or hair sprays, etc. Thank you for helping us to provide meetings that are fully accessible to all people with disabilities.