Please leave a voicemail with:
- your name
- your location and the hours we can find you there
- your physical description
- your phone number if you have one
- your preferred language.
Also, please let us know if you’re already working with the HOT team. During this public health emergency, we will not be answering this phone line live, so it’s important that you provide all this information in your voicemail.
This voicemail is checked twice a day, and teams respond as quickly as possible to requests with the information above. The team usually responds in person or with a phone call within 24-72 hours. Please note that shelter space is limited. While we might not be able to immediately place you in a shelter, we look forward to meeting you and connecting you to available resources.
Transgender, gender non-conforming, or intersex people experiencing homelessness can call SJI for a referral to the Taimon Booton Navigation Center: 415-323-5941
The Dolores Shelter Program (DSP) is located at 1050 South Van Ness Avenue in the Mission. DSP is an overnight-only shelter that will operate from 6:00PM to 8:00AM each night. DSP accepts walk-up guests on a first-come, first-serve basis. Shelter doors open at 6:00PM and guests can begin lining up no sooner than 30 minutes before the shelter doors open at 5:30PM.