Search Results for: coordinated entry

Coordinated Entry and Housing Demographics

Coordinated Entry (CE) is the front door of the Homelessness Response System. The process provides a streamlined, standardized, and equitable method for assisting families and individuals experiencing homelessness in San Francisco. CE matches eligible households experiencing homelessness to Problem Solving and housing opportunities. Learn more about Coordinated Entry.

The Coordinated Entry and Housing Demographics dashboards provide information about the race, ethnicity, sexual orientation, gender identity, and age of heads of households at the various stages of the Coordinated Entry and housing process. Information is available from July 2019 to the present. Scroll down for user tips.

User Tips:

Clicking on either the Race or Ethnicity column charts will highlight the other chart to help users explore the relationship between these two variables. This interaction works when clicking on an individual column or an entire header. You can also hold the CTRL key to select multiple columns or multiple headers.

Additional User Tips:

Use the expand arrow on the bottom right bar to make the dashboard full screen.
Select the “CE Status” button to view charts comparing the demographics of households served at each CE Status stage.
Select the “Fiscal Year” button to view charts comparing the demographics of households served in each fiscal year.
Filter data by reporting period, population, or CE status using the dropdown menus on the left side of the dashboard.
For the reporting period, select the date range for which would like to view data:
- Clicking the light grey arrow symbol will expand the calendar years to enable selecting calendar quarters.
Hovering over the column charts will display tooltips with additional detail.

Access Documentation for this Report

LHCB Coordinated Entry Meetings- 2022

2022 Monthly Meetings- Meetings held the 2nd Tuesday of month from 1pm-2pm

January 10, 2023
1:00pm- 2:00pm
Click here to join the meeting
1 415-906-4659
ID: 776 428 133#

December 13, 2022
1:00pm- 2:00pm
Virtual Meeting
Meeting link
+1 415-906-4659
Phone Conference ID: 776 428 133#

November 8th , 2022
1:00pm- 2:00pm
Virtual Meeting
Meeting link
Or call in (audio only)
+1 415-906-4659
Phone Conference ID: 776 428 133#
Passcode: eemk9i

October 11th, 2022
1:00pm- 2:00pm
Virtual Meeting
Meeting link
Or call in (audio only)
+1 415-906-4659
Phone Conference ID: 152 925 363#

September 13th, 2022
1:00pm- 2:00pm
Virtual Meeting
Meeting link
Meeting ID: 295 489 951 985
Passcode: py5sDZ
Or call in (audio only)
+1 415-906-4659
Phone Conference ID: 152 925 363#

August 9th, 2022
1:00pm- 2:30pm
Virtual Meeting
Join on your computer or mobile app

CE Town Hall Public Agenda

July 12th, 2022
1:00pm- 2:00pm
Virtual Meeting
Join on your computer or mobile app
Meeting link
Or call in (audio only)
+1 415-906-4659
Phone Conference ID: 300 534 413#

June 14, 2022
1:00pm- 2:00pm
Join on your computer or mobile app
Click here to join the meeting
Or call in (audio only)
Phone: +1 415-906-4659
Phone Conference ID: 991 215 839#

May 10, 2022
1:00pm- 2:00pm
Join on your computer or mobile app
Click here to join the meeting
Or call in (audio only)
Phone: +1 415-906-4659
Phone Conference ID: 300 534 413

April 12, 2022

1:00pm- 2:00pm
Join on your computer or mobile app
Click here to join the meeting
Or call in (audio only)
Phone: +1 415-906-4659
Phone Conference ID: 213 106 378#

March 15, 2022

1:00pm- 2:00pm
Join on your computer or mobile app
Click here to join the meeting
Or call in (audio only)
Phone: +1 415-906-4659
Phone Conference ID: 235 337 00#

February 8, 2022
1:00pm- 2:00pm
Join on your computer or mobile app
Click here to join the meeting
Or call in (audio only)
Phone: +1 415-906-4659
Phone Conference ID: 798 629 740#

January 11, 2022
1:00pm- 2:00pm
Click here to join the meeting
Or call in (audio only)
+1 415-906-4659
Phone Conference ID: 677 738 239#

Coordinated Entry – Frequently Asked Questions

What is Coordinated Entry?

Coordinated Entry (CE) is the foundation of the City of San Francisco’s Homelessness Response System, serving as the “front door” for connecting households experiencing homelessness to the resources needed to resolve their housing crisis. At CE Access Points, which are located throughout the City and operated by non-profit service providers, households experiencing homelessness are provided with access to Problem Solving services, assessment, prioritization, and referral to housing.

What can San Franciscans experiencing homelessness expect from Coordinated Entry Access Points?

Once a household experiencing homelessness connects with an Access Point, staff engage in Problem Solving, a resource utilized to empower households to explore and identify possible solutions to their housing crisis outside of the Homelessness Response System, through their personal networks. Problem Solving services include: referrals to travel support through HSH’s Homeward Bound program; move-in assistance; housing location assistance; family reunification, mediation, or conflict resolution; and limited financial assistance that leads to a resolution and exit from the Homeless Response System.

If a household’s housing crisis is not resolved through Problem Solving, Access Point staff conduct the Housing Primary Assessment to understand the household’s vulnerability, barriers to housing, and history of homelessness. Households are then referred to services based on their needs and eligibility, as well as the availability of housing resources.

Who can access Coordinated Entry?

Coordinated Entry is accessible to all households experiencing homelessness in San Francisco.

How can I access Coordinated Entry?

Coordinated Entry operates several Access Point locations across the city for Adults, Families, and Youth:

Families with children under the age of 18 can use Family CE Access Points.
Adults over the age of 18 without minor children can use Adult CE Access Points.
Transitional Age Youth (ages 18-24 upon intake) can use Youth CE Access Points.

For the most up-to-date information about Access Point locations, hours, and contact information, please visit the HSH “How to Get Services” webpage or call 311.

Can people fleeing or attempting to flee domestic violence access Coordinated Entry?

Yes. If at any point you disclose that you are fleeing or attempting to flee a life-threatening form of violence – including but not limited to domestic violence, dating violence, sexual assault, stalking, and human trafficking – Access Point staff will work to quickly connect you to survivor-specific resources as well as the services offered by the Homelessness Response System.

For more information and resources click here: Violence Against Women Prevention and Intervention Grants Program

HSH Coordinated Entry Administrative Review

What is Coordinated Entry Administrative Review?

San Francisco’s Department of Homelessness and Supportive Housing (HSH) prioritizes individuals and families for housing based on their barriers to housing, chronicity of homelessness, and vulnerability. Those who are prioritized for housing within the Homelessness Response System are identified as Housing Referral Status.
If people experiencing homelessness have participated in Problem Solving and Coordinated Entry at an Access Point and was not identified as Housing Referral Status despite their high barriers to housing, high vulnerability, and high chronicity of homelessness, their priority status can be reviewed through the Coordinated Entry Administrative Review process.

Who is eligible for Administrative Review?

Administrative Review is available to adults, families, and youth who:

Completed the Housing Primary Assessment with a Coordinated Entry Access Point; and
Were not identified as Housing Referral Status based on the assessment; and
Are unable to adequately self-report their barriers to housing, vulnerability, and chronicity of homelessness, indicating a need to reevaluate their status.

Who can initiate an Administrative Review?

Administrative Review can be initiated by a case manager, clinician, or provider working closely with the household, who can provide information about the individual’s barriers to housing, vulnerability, and chronicity of homelessness. Administrative review cannot be requested by the household themselves.

How do I request an Administrative Review?

A provider on behalf of the household can request an administrative review by completing all sections in the Coordinated Entry Administrative Review Form linked here. Once completed, please save the Coordinated Entry Administrative Review Form in PDF format and email to: HSHAdminReview@sfgov.org.

The results of the Administrative Review will be sent via email within a minimum of (15) business days of the request. If the household is identified as Housing Referral Status by the Administrative Review Team, they will be added to the Coordinated Entry Community Queue and referred to housing navigation services. Housing Program Types in the Community Queue can be found here.

If the household is not identified as Housing Referral Status by the Administrative Review team, they can continue to participate in Problem Solving at an Access Point. For questions, please email HSHAdminReview@sfgov.org.

LHCB Coordinated Entry Committee Monthly Meeting

The Local Homeless Coordinating Board (LHCB) is the lead entity for the San Francisco Continuum of Care. It works to ensure a unified homeless strategy that is supported by the Mayor, the Board of Supervisors, City departments, nonprofit agencies, people who are homeless or formerly homeless and the community at large. The LHCB serves as an advisory body to the Department of Homelessness and Supportive Housing. All efforts are aimed at permanent solutions, and the range of services is designed to meet the unique and complex needs of individuals who are threatened with or currently experiencing homelessness. HSH is an active participant in the LHCB Coordinated Entry Committee meetings, which are held the second Tuesday of each month.