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LHCB Coordinated Entry Meetings- 2023

2023 Monthly Meetings- Meetings held the 2nd Tuesday of month from 1pm-2pm

June 13, 2023
City Hall Room 416
1:00pm- 2:00pm
This meeting will be held in person at City Hall in room 416. Please use the link below to join virtually if you are unable to come to City Hall
Virtual Information
Click here to join the meeting
Meeting ID: 268 703 473 875
Passcode: x7nJHS
Or call in (audio only)
+1 415-906-4659

  • LHCB CE_Agenda_June_2023
  •  LHCB Director’s Report FULL
  • CoC App Scoring Debrief LHCB Presentation

May 9th, 2023
City Hall Room 416
1:00pm- 2:00pm
This meeting will be held in person at City Hall in room 416. Please use the link below to join virtually if you are unable to come to City Hall
Virtual Information
Click here to join the meeting
Meeting ID: 268 703 473 875
Passcode: x7nJHS
Or call in (audio only)
+1 415-906-4659

  • Agenda_May_2023
  • LHCB CE Presentation 5.9.23
  • Meeting Recording 

April 11, 2023
1:00pm – 2:00pm
This meeting will be held in person at City Hall in room 416. Please use the link below to join virtually if you are unable to come to City Hall
Meeting Link
+1 415-906-4659
ID: 256 190 516 978

Passcode: UPaKoc

Or call in (audio only)

  • Agenda_April_2023
  • LHCB CE Presentation 4.11.23_
  • LHCB CE Commitee – SF CE Redesign Implementation Committee
  • Meeting Recording 

March 14, 2023
1:00pm – 2:00pm
This meeting will be held in person at City Hall in room 416. Please use the link below to join virtually if you are unable to come to City Hall
Meeting Link
+1 415-906-4659
ID: 256 190 516 978

  • Agenda_March_2023
  • Safe Housing Working Group Presentation 
  • LHCB CE Presentation 3.14.23
  • SF CE Redesign Implementation Committee
  • Meeting Recording 

Special Meeting Coordinated Entry Redesign
February 23, 2023
9:00am-11:00am
Meeting Link:
https://sfgov.webex.com/sfgov/onstage/g.php?MTID=e0f080b1f7ac0fdc960925987d4447309
Phone: 415-655-0001
Access Code: 2499 212 2237

  • Special CE_Redesign Meeting Agenda
  • LHCB Special Session SF CE Redesign Recommendations Summary Slides 
  • Meeting Recording

February 14, 2023
1:00pm- 2:00pm
Meeting link
+1 415-906-4659
ID: 256 190 516 978

  • Agenda
  •  Presentation 2.14.23
  • SF CE Redesign Recommendations Summary Slides
  • Meeting Recording 

January 10, 2023
1:00pm- 2:00pm
Click here to join the meeting
1 415-906-4659
ID: 776 428 133#

  • Agenda_January_2023
  • Presentation 
  • CE Redesign Community Update 
  • Meeting Recording 

Coordinated Entry Redesign Meeting Information

Meeting 1

10/12/2022 1p – 3p

Held over Zoom

  • Access the presentation

Meeting 2

10/19/2022

Held over Zoom

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Meeting 3

10/26/2022

Held over Zoom

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Meeting 4

11/2/2022

Held over Zoom

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Meeting 5 – Special Meeting

11/16/2022

Held in Person

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Meeting 6

11/30/2022

Held over Zoom

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Meeting 7

11/30/2022

Held over Zoom

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Meeting 8

12/7/2022

Held over Zoom

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Meeting 9

12/14/2022

Held over Zoom

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  • CE Prioritization Presentation

Meeting 10

12/21/2022

Held over Zoom

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  • HSH Problem Solving Presentation

Meeting 11

1/4/2023

Held over Zoom

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Meeting 12

1/11/2023

Held over Zoom

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Meeting 13

1/18/2023

Held over Zoom

  • Access the Presentation

Coordinated Entry Redesign

Access Meeting Information

Phase 1: Coordinated Entry Evaluation

In early 2022, HSH began the first phase of improving Coordinated Entry (CE). The primary goals are implementing more equitable CE processes and increasing access to housing and services for people who have been historically marginalized and most disparately impacted by homelessness in San Francisco. HSH engaged in a 3rd party evaluation that gathered broad community input and data on the current system. HSH released the findings in theJuly 2022 Coordinated Entry Evaluation Reportand held 3 public town halls to receive feedback on the findings and ways to redesign CE.

Phase 2: Redesigning Coordinated Entry

In early September 2022, the Local Homeless Coordinating Board (LHCB) and HSH announced an “Invitation to Apply” for a new, voluntary, multi-stakeholder workgroup that will work collaboratively to develop recommendations for redesigning key parts of CE. This workgroup, referred to as the CE Redesign Workgroup, prioritized the inclusion of people who represent groups most disparately impacted by homelessness in San Francisco. This included people who are Black/African American, Latinx, Asian, LGBQ, Transgender and Gender Nonconforming, and were interacting with or seeking access to CE. A cover letter and accompanying flyer were distributed broadly, and targeted outreach was conducted to ensure broad community participation and inclusive representation.

To find out about the nomination process and demographic indicators in English, Spanish, Chinese, Tagalog, click the links.

Consultants who are experts in designing equitable homeless programs, systems, and CE processes from the Corporation for Supportive Housing and C4 Innovations facilitated and helped formulate recommendations for the Coordinated Entry redesign. The Coordinated Entry Redesign Workgroup members were tasked with dedicating their time, energy, and relevant experience to:

  1. Make recommendations about components of program design highlighted in the recent 2022 HSH CE Evaluation, key performance indicators, and service models for San Francisco Coordinated Entry in the future.
  2. Participate in meetings, review and contribute to written materials, and offer edits and suggestions on written materials in a timely manner.
  3. Participate consistently in 4 hours of total work time per week: this included approximately 2 hours per week of working group meetings and approximately 2 additional hours for reviewing materials and getting input from community partners and colleagues. 
  4. Communicate updates and host community discussions with other planning, advocacy, and provider groups in the San Francisco Homeless Response System to get input on topics that the working group was addressing. Please note- members were provided staffing and administrative support from HSH and the technical assistance team hosted broader community discussions.
  5. Center the voices of people experiencing homelessness, confront systemic disparities to improve housing outcomes, and work collaboratively towards greater equity and racial justice.

The Coordinated Entry Redesign Workgroup met weekly from October 2022 through January 2023.

Working Group Membership:

Emphasis on Equity and Inclusion

The Coordinated Entry Redesign Workgroup is made up of (21) total members:

  • (15) community members from diverse backgrounds that bring their knowledge and experience 
  • (6) City/County staff: (4) staff representing Homelessness & Supportive Housing, (1) staff representing Human Services Agency, (1) staff representing Department of Public Health 

Additional information about the selection process and the demographics of the Workgroup members can be found in the link above. 

Working Group Recommendations for Coordinated Entry Redesign

The final recommendations from the Coordinated Entry Redesign Workgroup can be found here. Also translated versions in Spanish, Chinese, Filipino are available. Members of the public who would like to provide input can do so by emailing hshcoordinatedentryredesign@sfgov.org. The Local Homeless Coordinating Board were presented these recommendations during a special session on February 23 (meeting recording here) and voted on these recommendations during their regular April meeting.

Phase 3: Implementation

The LHCB and HSH are excited to invite community partners, including people with lived expertise of homelessness, service providers, and key City departments to serve on a new, collaborative Coordinated Entry (CE) Redesign Implementation Committee. Committee members will serve on an ongoing basis and will serve as a key partner to operationalize the redesign workgroup’s recommendations. People with lived expertise of homelessness who are not paid by their employer for time spent on the committee during their paid work time will be provided compensation for participation. More information about the committee and membership can be found here. Also translated versions in Arabic, Chinese, Filipino, Spanish are available. Additionally, printable flyers can be found here in: Arabic, Chinese, English, Filipino, and Spanish.

If you have the experience and expertise HSH and the LHCB are seeking for this committee, and you are interested in participating, please complete this application form or nominate someone by completing this form with their consent by end of day June 2, 2023. Also application forms in Spanish, Chinese, Filipino, and Arabic are available. If you are unable to complete the online submission form, would prefer to speak to someone, or need translation services, you may call (415) 757-8860 or email hshcoordinatedentryredesign@sfgov.org


For more information about the Coordinated Entry Redesign Workgroup or the Redesign Process, please email: hshcoordinatedentryredesign@sfgov.org.

LHCB Coordinated Entry Subcommittee Meeting

Please join us for one of our three Town Halls where you can learn more about the evaluation findings and give input into system redesign. We invite and encourage you to read the report which can be found on our website.

We invite and encourage you to read the report which can be found HERE.

CE Town Hall

Coordinated Entry Evaluation Report Town Hall

Please join us for one of our three Town Halls where you can learn more about the evaluation findings and give input into system redesign. We invite and encourage you to read the report which can be found on our website.

We invite and encourage you to read the report which can be found HERE.

CE Town Hall

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