SF Department of Homelessness and Supportive Housing
Meeting #1
August 10, 2023, 1-3pm
Held over Zoom
Meeting #2
August 16, 2023, 10am – 4pm
Held in person
Meeting #3
August 30, 2023, 1-3pm
Held over Microsoft Teams
Meeting #4
September 13, 2023, 1-3pm
Held over Microsoft Teams
Meeting #5
September 28, 2023, 1-3pm
Held over Microsoft Teams
Meeting #6
October 11, 2023, 1-3pm
Held over Zoom
Meeting #7
October 26, 2023, 1-3pm
Held over Microsoft Teams
Meeting #8
November 15, 2023, 1-4pm
Held in person
Coordinated Entry is the “front door” to the homelessness response system (HRS). It is designed to assess, prioritize and match people experiencing homelessness to housing opportunities efficiently and consistently. Coordinated Entry uses a locally designated population-specific assessment, a centralized data system, a “by name” database of clients, and a prioritization method.
Coordinated Entry Access Points are the community gateways into San Francisco’s HRS and serve: adults, families and young adults ages 18 to 27. Some Access Points focus on subpopulations that benefit from a tailored approach, like veterans and justice-involved people. Access points connect clients to housing, housing problem solving, and other resources. Youth and families can access shelter at these sites.
All Access Points provide the same assessment approach.
In 2022, HSH started the Coordinated Entry Redesign process to improve the system. Learn more about the Coordinated Entry Redesign Process.
You can access data about monthly assessments through Coordinated Entry and the demographics of people served.
Key Coordinated Entry Documents
Other Coordinated Entry Resources
Coordinated Entry Testimonial:
Barry*, a San Francisco native, recently moved into his new home after experiencing homelessness for over two years. After his divorce, Barry alternated between couch-surfing, staying in shelters, and living on the streets. He suffered a stroke, which resulted in him having significantly limited mobility and difficulty speaking. During the COVID-19 pandemic, Barry received a room at a Shelter-in-Place hotel operated by Episcopal Community Services. With the assistance of Adult Coordinated Entry, he secured permanent supportive housing, and he says he is delighted to “move forward and live my life” now that he has housing stability.
*Barry is an alias to protect client privacy
2023 Monthly Meetings- Meetings held the 2nd Tuesday of month from 1pm-2pm
December 12th, 2023
1:00pm- 2:00pm
Virtual Meeting
Meeting Link
Meeting ID: 270 970 409 175
Passcode: hRZLRA
Or call in (audio only)
+1 415-906-4659
Phone Conference ID: 466 598 204#
November 14, 2023
1:00pm- 2:00pm
Virtual Meeting
Meeting Link
Meeting ID: 270 970 409 175
Passcode: hRZLRA
Or call in (audio only)
+1 415-906-4659
Phone Conference ID: 466 598 204#
October 10, 2023
1:00pm- 2:00pm
Virtual Meeting
Join on your computer or mobile app
Meeting link
Or call in (audio only)
+1 415-906-4659
Phone Conference ID: 466 598 204#
September 12, 2023
Southeast Community Center (Bayview)
1550 Evans Avenue, San Francisco
1:00pm- 2:00pm
This meeting will be held in person at the Southeast Community Center
1550 Evans Avenue, 2nd Floor, Hunters Point Multipurpose Room
Parking is available at the venue. The center has both a parking lot and street parking.
Please use the link below to join virtually if you are unable to come in-person
Virtual Information
Click here to join the meeting
Meeting ID: 268 703 473 875
Passcode: x7nJHS
Or call in (audio only)
+1 415-906-4659
July 11, 2023
City Hall Room 416
1:00pm- 2:00pm
This meeting will be held in person at City Hall in room 416. Please use the link below to join virtually if you are unable to come to City Hall
Virtual Information
Click here to join the meeting
Meeting ID: 268 703 473 875
Passcode: x7nJHS
Or call in (audio only)
+1 415-906-4659
June 13, 2023
City Hall Room 416
1:00pm- 2:00pm
This meeting will be held in person at City Hall in room 416. Please use the link below to join virtually if you are unable to come to City Hall
Virtual Information
Click here to join the meeting
Meeting ID: 268 703 473 875
Passcode: x7nJHS
Or call in (audio only)
+1 415-906-4659
May 9th, 2023
City Hall Room 416
1:00pm- 2:00pm
This meeting will be held in person at City Hall in room 416. Please use the link below to join virtually if you are unable to come to City Hall
Virtual Information
Click here to join the meeting
Meeting ID: 268 703 473 875
Passcode: x7nJHS
Or call in (audio only)
+1 415-906-4659
April 11, 2023
1:00pm – 2:00pm
This meeting will be held in person at City Hall in room 416. Please use the link below to join virtually if you are unable to come to City Hall
Meeting Link
+1 415-906-4659
ID: 256 190 516 978
Passcode: UPaKoc
Or call in (audio only)
March 14, 2023
1:00pm – 2:00pm
This meeting will be held in person at City Hall in room 416. Please use the link below to join virtually if you are unable to come to City Hall
Meeting Link
+1 415-906-4659
ID: 256 190 516 978
Special Meeting Coordinated Entry Redesign
February 23, 2023
9:00am-11:00am
Meeting Link:
https://sfgov.webex.com/sfgov/onstage/g.php?MTID=e0f080b1f7ac0fdc960925987d4447309
Phone: 415-655-0001
Access Code: 2499 212 2237
February 14, 2023
1:00pm- 2:00pm
Meeting link
+1 415-906-4659
ID: 256 190 516 978
January 10, 2023
1:00pm- 2:00pm
Click here to join the meeting
1 415-906-4659
ID: 776 428 133#
10/12/2022 1p – 3p
Held over Zoom
10/19/2022 1p – 3p
Held over Zoom
10/26/2022 1p – 3p
Held over Zoom
11/2/2022 1p – 3p
Held over Zoom
11/9/2022 10a – 4p
Held in Person
11/16/2022 1p – 3p
Held over Zoom
11/30/2022 1p – 3p
Held over Zoom
12/7/2022 1p – 3p
Held over Zoom
12/14/2022 1p – 3p
Held over Zoom
12/21/2022 1p – 3p
Held over Zoom
1/4/2023 1p – 3p
Held over Zoom
1/11/2023 10a – 4p
Held in Person
1/18/2023 1p – 3p
Held over Zoom
1/25/2023 1p – 3p
Held over Zoom
In early 2022, HSH began the first phase of improving Coordinated Entry (CE). The primary goals are implementing more equitable CE processes and increasing access to housing and services for people who have been historically marginalized and most disparately impacted by homelessness in San Francisco. HSH engaged in a 3rd party evaluation that gathered broad community input and data on the current system. HSH released the findings in the July 2022 Coordinated Entry Evaluation Report and held 3 public town halls to receive feedback on the findings and ways to redesign CE.
In early September 2022, the Local Homeless Coordinating Board (LHCB) and HSH announced an “Invitation to Apply” for a new, voluntary, multi-stakeholder workgroup that will work collaboratively to develop recommendations for redesigning key parts of CE. This workgroup, referred to as the CE Redesign Workgroup, prioritized the inclusion of people who represent groups most disparately impacted by homelessness in San Francisco. This included people who are Black/African American, Latinx, Asian, LGBQ, Transgender and Gender Nonconforming, and were interacting with or seeking access to CE. A cover letter and accompanying flyer were distributed broadly, and targeted outreach was conducted to ensure broad community participation and inclusive representation.
To find out about the nomination process and demographic indicators in English, Spanish, Chinese, Tagalog, click the links.
Consultants who are experts in designing equitable homeless programs, systems, and CE processes from the Corporation for Supportive Housing and C4 Innovations facilitated and helped formulate recommendations for the Coordinated Entry redesign. The Coordinated Entry Redesign Workgroup members were tasked with dedicating their time, energy, and relevant experience to:
The Coordinated Entry Redesign Workgroup met weekly from October 2022 through January 2023. You can find their archived meeting materials here.
Emphasis on Equity and Inclusion
The Coordinated Entry Redesign Workgroup is made up of (21) total members:
Additional information about the selection process and the demographics of the Workgroup members can be found in the link above.
The final recommendations from the Coordinated Entry Redesign Workgroup can be found here. Also translated versions in Spanish, Chinese, Filipino are available. Members of the public who would like to provide input can do so by emailing hshcoordinatedentryredesign@sfgov.org. The Local Homeless Coordinating Board were presented these recommendations during a special session on February 23 (meeting recording here) and voted on these recommendations during their regular April meeting.
In May 2023, the LHCB and HSH invited community partners, including people with lived expertise of homelessness, service providers, and key City departments to serve on a new, collaborative Coordinated Entry (CE) Redesign Implementation Committee. Committee members serve on an ongoing basis and are key partners to operationalize the redesign workgroup’s recommendations. More information about the committee and membership can be found here. Also translated versions in Arabic, Chinese, Filipino, Spanish are available. As with the Coordinated Entry Redesign Workgroup, this group prioritizes the inclusion of people who represent groups most disparately impacted by homelessness in San Francisco. Similar outreach efforts to the first workgroup were done to ensure broad community participation and inclusive representation.
Implementation Committee Membership:
The Coordinated Entry Redesign Implementation Committee is made up of (27) total members:
HSH will also staff and participate in the committee. More information about the nomination process and demographic indicators can be found here in English, Spanish, Chinese, and Filipino. The group began meeting in August 2023.
For more information about the Coordinated Entry Redesign Process, please email: hshcoordinatedentryredesign@sfgov.org.