Search Results for: coordinated entry

2022 Monthly Meetings- Meetings held the 2nd Tuesday of month from 1pm-2pm

January 11. 2022

January 11, 2022
1:00pm- 2:00pm
Click here to join the meeting
Or call in (audio only)
+1 415-906-4659
Phone Conference ID: 677 738 239#

• Agenda
• CE January 2022 Presentation
• DRAFT CAAP Housing Referral Coordination Procedure for LHCB CE Comment

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What is Coordinated Entry? 

Coordinated Entry (CE) is the foundation of the City of San Francisco’s Homelessness Response System, serving as the “front door” for connecting households experiencing homelessness to the resources needed to resolve their housing crisis. At CE Access Points, which are located throughout the City and operated by non-profit service providers, households experiencing homelessness are provided with access to Problem Solving services, assessment, prioritization, and referral to housing.

What can San Franciscans experiencing homelessness expect from Coordinated Entry Access Points? 

Once a household experiencing homelessness connects with an Access Point, staff engage in Problem Solving, a resource utilized to empower households to explore and identify possible solutions to their housing crisis outside of the Homelessness Response System, through their personal networks. Problem Solving services include: referrals to travel support through HSH’s Homeward Bound program; move-in assistance; housing location assistance; family reunification, mediation, or conflict resolution; and limited financial assistance that leads to a resolution and exit from the Homeless Response System. 

If a household’s housing crisis is not resolved through Problem Solving, Access Point staff conduct the Housing Primary Assessment to understand the household’s vulnerability, barriers to housing, and history of homelessness. Households are then referred to services based on their needs and eligibility, as well as the availability of housing resources. 

Who can access Coordinated Entry? 

Coordinated Entry is accessible to all households experiencing homelessness in San Francisco.

How can I access Coordinated Entry? 

Coordinated Entry operates several Access Point locations across the city for Adults, Families, and Youth:  

• Families with children under the age of 18 can use Family CE Access Points.  
• Adults over the age of 18 without minor children can use Adult CE Access Points. 
• Transitional Age Youth (ages 18-24), and those ages 25-27 can also use Youth CE Access Points. 

For the most up-to-date information about Access Point locations, hours, and contact information, please visit the HSH “How to Get Services” webpage or call 311. 

Can people fleeing or attempting to flee domestic violence access Coordinated Entry? 

Yes. If at any point you disclose that you are fleeing or attempting to flee a life-threatening form of violence – including but not limited to domestic violence, dating violence, sexual assault, stalking, and human trafficking – Access Point staff will work to quickly connect you to survivor-specific resources as well as the services offered by the Homelessness Response System. 

For more information and resources click here: Violence Against Women Prevention and Intervention Grants Program

What is Coordinated Entry Clinical Review?

San Francisco’s Department of Homelessness and Supportive Housing (HSH) prioritizes individuals and families for housing based on their barriers to housing, chronicity of homelessness, and vulnerability. Those who are prioritized for housing within the Homelessness Response System are identified as Housing Referral Status.
If an individual experiencing homelessness has participated in Problem Solving and Coordinated Entry at an Adult or Youth Access Point and was not identified as Housing Referral Status despite their high barriers to housing, high vulnerability, and high chronicity of homelessness, their priority status can be reviewed through the Coordinated Entry Clinical Review process.

Who is eligible for Clinical Review?

Clinical Review is available to adults and youth who:

• Completed the Housing Primary Assessment with a Coordinated Entry Access Point; and
• Were not identified as Housing Referral Status based on the assessment; and
• Are unable to adequately self-report their barriers to housing, vulnerability, and chronicity of homelessness, indicating a need to reevaluate their status.

Clinical Review is not currently available for families experiencing homelessness.

Who can initiate a Clinical Review?

Clinical Review can be initiated by a case manager, clinician, or provider working closely with the individual who can provide information about the individual’s barriers to housing, vulnerability, and chronicity of homelessness. Clinical review cannot be requested by the individual themselves.

How do I request a Clinical Review?

To request a Clinical Review, please email HSHClinicalReview@sfgov.org. The Clinical Review Team will provide you with the necessary documents to submit a request.
The results of the Clinical Review will be sent via email within 15 business days of the request. If the individual is identified as Housing Referral Status by the Clinical Review Team, they will be added to the Coordinated Entry Community Queue and referred to housing navigation services.
If the individual is not identified as Housing Referral Status by the Clinical Review team, they can continue to participate in Problem Solving at an Access Point.
For questions, please email HSHClinicalReview@sfgov.org.