Please join us for a meeting to discuss the recommendations made by the Coordinated Entry Redesign Workgroup. The workgroup has been generating components that it believes will guide HSH in developing an ideal Coordinated Entry System. This meeting will be held virtually and will be open to the public.
Search Results for: coordinated entry
LHCB Subcommittee Meeting Archives
The Local Homeless Coordinating Board convenes several subcommittees. They are the Coordinated Entry Subcommittee, the Policy Subcommittee, and the Funding Subcommittee. The role of the committees is to partake in discussion and make recommendation to the Full Board for vote. Their meeting archives and materials are below.
LHCB Coordinated Entry System Subcommittee Meetings
Coordinated Entry Redesign Workgroup Meeting Information
Closed Procurement Opportunities
Request for Proposals (RFP) #140 Contract Lifecycle Management System (CLMS)
Description
The City and County of San Francisco (“City”) Department of Homelessness and Supportive Housing (HSH) invites Proposals from qualified suppliers (Proposers/Applicants) of a Contract Lifecycle Management System (CLMS) whose proposed solution meets or exceeds current HSH requirements and will allow HSH to continue to leverage this solution well into the future as the needs of HSH grow and evolve.
Schedule
- RFP Issued: Tuesday, June 13, 2023
- Pre-Proposal Conference: Tuesday, June 20, 2023 at 10:00am
- Deadline for Written Questions: Tuesday, June 27, 2023 by 5:00pm
- Answers and Clarifications Published:
Tuesday, July 11, 2023Friday, July 14, 2023 - Deadline to Submit Proposals: Tuesday, August 8, 2023 by 2:00pm
- Oral Presentations/Interviews: Monday-Wednesday, September 18-20, 2023
- Intent to Award Notification: September 2023
- Agreement Commence: January 1, 2024
Questions and Communications
From the date this solicitation is issued until the date the competitive process of this solicitation is completed (either by cancelation or award), Proposers and their subcontractors, vendors, representatives and/or other parties under Proposer’s control, shall communicate solely with the Contact whose name appears in this Proposal. Any attempt to communicate with any party other than the Contact whose name appears in this Proposal, including any City official, representative or employee, is strictly prohibited. Failure to comply with this communications protocol may, at the sole discretion of City, result in the disqualification of the Proposer or potential Proposer from the competitive process. This protocol does not apply to communications with the City regarding business that is unrelated to this Proposal.
Documents
- RFP #HSH2023-140 (RFP 140) CLMS
- RFP #140 CLMS Questions and Answers
- RFP #140 Pre-Proposal Conference Slides
Addendum
Appendices
Attachments
- Attachment 1: Proposed Agreement Terms
- Attachment 2: Proposer Questionnaire and References
- Attachment 3: CMD Form 3
- Attachment 4: HCAO and MCO Declaration Forms
- Attachment 5: First Source Hiring Form
- Attachment 6: CLMS Data Fields
- Attachment 7: CLMS Requirements Workbook
- Attachment 8: CLMS Roadmap
- Attachment 9: CLMS List of Reports
- Attachment 10: New Agreement and Amendment Workflow Diagram
- Attachment 11: Overview of HSH’s CLMS
- Attachment 12: Process Flowcharts
- Attachment 13: Wireframes
Request for Proposals (RFP) #139 San Francisco Homeless Outreach Teams (SFHOT) Services
Description
The City and County of San Francisco (“City”) Department of Homelessness and Supportive Housing (HSH) invites Proposals from qualified applicants to provide San Francisco Homeless Outreach Teams (SFHOT) Services including Outreach and Case Management to unsheltered adults, youth, and families.
Schedule
- RFP Issued: Friday April 7, 2023
- Pre-Proposal Conference: April 14, 2023
- Deadline for Written Questions: April 14, 2023
- Answers and Clarifications Published: April 21, 2023
- Deadline to Submit Proposals:
Wednesday May 17, 2023 by 2:00 pmMonday June 5, 2023 by 2:00 pm - Oral Presentations/ Interviews:
June 20, 2023Friday July 14, 2023 - Intent to Award Notification:
June 27, 2023Friday July 21, 2023 - Agreement Commence: December 1, 2023
Questions and Communications
From the date this solicitation is issued until the date the competitive process of this solicitation is completed (either by cancelation or award), Proposers and their subcontractors, vendors, representatives and/or other parties under Proposer’s control, shall communicate solely with the Contact whose name appears in this Proposal. Any attempt to communicate with any party other than the Contact whose name appears in this Proposal, including any City official, representative or employee, is strictly prohibited. Failure to comply with this communications protocol may, at the sole discretion of City, result in the disqualification of the Proposer or potential Proposer from the competitive process. This protocol does not apply to communications with the City regarding business that is unrelated to this Proposal.
Documents
- RFP #HSH2023-139 (RFP #139) SFHOT Services
- RFP #139 SFHOT Services Question and Answers
- RFP #139 SFHOT Services Preproposal Conference Slides
Addendum
Appendices
Attachments
- Attachment 1: Proposed Agreement Terms
- Attachment 2: Proposer Questionnaire and References
- Attachment 3: HCAO and MCO Declaration Forms
- Attachment 4: First Source Hiring Form
Description
San Francisco’s Department of Homelessness and Supportive Housing (HSH) is soliciting Applications from community-based organizations to operate a Flexible Housing Subsidy Pool (FHSP) program for the City-wide Ending Transgender Homelessness Initiative (ETH). ETH is a collaborative partnership providing funding for behavioral health services and housing interventions for TGNC San Franciscans experiencing homelessness. Among these housing interventions is FHSP, a permanent scattered-site subsidy program offering housing location and case management services and capping participant rent payments at 30% of income. HSH seeks providers who will deliver, or collaborative with other providers to deliver, these services to TGNC residents with a trauma-informed and equity-driven approach.
Schedule
- Solicitation Issued: Wednesday February 22, 2023
- Solicitation Questions Deadline: March 7, 2023 by 5:00 PM
- Solicitation Answers and Clarifications Published:
March 14, 2023March 17, 2023 - Applications Due Date:
March 24, 2023March 29, 2023 by 5:00 PM - Intent to Award Notification: April/ May 2023
- Grant Agreements Begin: July 1, 2023
Questions and Communications
Interested parties must submit all questions to Cricket.Miller@sfgov.org no later than the Solicitation Questions Deadline.
Applicants must submit all application materials no later than the Application Due Date to be considered.
Interested parties may not contact any City employee about this SOI other than the contact listed: Cricket Miller.
Documents
- Solicitation of Interest FHSP ETH
- Appendix 1 Application Template – UPDATED 3/8/2023
- Appendix 2 Budget Template
- Provider Presentation Slide Deck
- ETH FHSP SOI Questions and Clarifications
Solicitation of Interest – Problem Solving Services (non-Access Point)
Description
The Department of Homelessness and Supportive Housing (HSH) is soliciting applications from community-based organizations to provide Problem Solving services to households (families, youth and/or single adults) experiencing homelessness, as defined by the San Francisco Department of Homelessness and Supportive Housing (HSH) definitions.
The Department is seeking qualified applicants who demonstrate the necessary expertise, experience, and capacity to provide Problem Solving Services. The successful delivery of Problem Solving requires staff to truly understand the dynamics of homelessness, be skilled at motivational interviewing techniques, and embrace and embody strength-based, person-centered, trauma-informed, and harm-reducing principles.
Problem Solving services are available to any household experiencing homelessness in San Francisco who has an annual household income at the time of assistance no higher than 50% of the Area Median Income (AMI). Problem Solving services are being offered in all HSH Access Points and at 12 Family Shelters. One of the purposes of this SOI is to be able to reach a broader community (especially households who may never interact with the Homelessness Response System) by selecting a Problem Solving provider who will not function as an Access Point.
Schedule
- Solicitation Issued: Thursday, November 10, 2022
- Solicitation Questions Deadline: Thursday, November 17, 2022
- Solicitation Answers and Clarifications Published: Friday, November 18 COB
- Applications Due Date: Thursday, December 8, 2022
- Intent to Award Notification: January 2023
- Grant Agreements Begin: February/March 2023
Questions and Communications
Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this SOI. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. Interested providers must submit the information requested in the solicitation via email to Julieta.Barcaglioni@sfgov.org as instructed in the SOI document by 5pm on the Applications Due Date.
Documents
- Solicitation of Interest Problem Solving Services (non-Access Point)
- Appendix 1: Application Template SOI Problem Solving Services (non-Access Point)
- Appendix 2: Budget Template SOI Problem Solving Services (non-Access Point)
- Problem Solving Overview (pdf file)
Request for Proposals (RFP) City Gardens (333 12th Street) RFP#HSH2022-138 (RFP#138)
Description
The City and County of San Francisco (“City”) Department of Homelessness and Supportive Housing (HSH) invites Applications from qualified Applicants to operate and deliver services in a newly acquired Permanent Supportive Housing (PSH) building. PSH provides permanent solutions to homelessness through housing placements, subsidies, Support Services and Property Management. HSH is seeking providers, or collaborate with other providers, to deliver Support Services and Property Management services to ensure Tenants can remain stably housed.
Schedule
- RFP Issued: Tuesday June 14, 2022
- Pre-Proposal Conference: Tuesday June 21, 2022 at 10:00am
- Deadline for Written Questions: Tuesday June 28, 2022 by 5:00pm
- Answers and Clarifications Published: Tuesday July 5, 2022
- Deadline to Submit Proposals: Friday July 22, 2022 by 5:00pm
- Intent to Award Notification: August/September 2022
- Agreement Commence: Fall 2022
Questions and Communications
From the date this solicitation is issued until the date the competitive process of this solicitation is completed (either by cancelation or award), Proposers and their subcontractors, vendors, representatives and/or other parties under Proposer’s control, shall communicate solely with the Contact whose name appears in this Proposal. Any attempt to communicate with any party other than the Contact whose name appears in this Proposal, including any City official, representative or employee, is strictly prohibited. Failure to comply with this communications protocol may, at the sole discretion of City, result in the disqualification of the Proposer or potential Proposer from the competitive process. This protocol does not apply to communications with the City regarding business that is unrelated to this Proposal.
Documents
- Request for Proposals (RFP) City Gardens (333 12th Street) RFP#HSH2022-138 (RFP#138)
- RFP 138 Questions and Answers
- RFP 138 Pre-Proposal Conference PowerPoint
- Lease and Property Management Agreement
Appendices
- Appendix 1: Application Template
- Appendix 2a: Budget Template (Property Management)
- Appendix 2b: Budget Template (Support Services)
Attachments
- Attachment 1: CMD Form 3
- Attachment 2: First Source Hiring Form
- Attachment 3: HCAO and MCO Declaration Forms
- Attachment 4: Physical Needs Assessment
- Attachment 5: Resident Selection Plan
Solicitation of Interest (SOI) Direct Cash Transfer Program Pilot for Transitional Age Youth
Description:
The Department of Homelessness and Supportive Housing (HSH) is seeking to fund a youth- serving community partner to design, implement, and manage a direct cash transfer (DCT) program pilot for youth between the ages of 18-24, usually referred to as Transitional Age Youth (TAY). Based on the most recent Point-in-Time count (conducted in 2019), there were 1,145 youth experiencing homelessness on a single night in San Francisco; 95% of these youth were TAY. In an effort to reduce the number of TAY experiencing homelessness in San Francisco, to increase TAY’s housing stability, and to expand the City’s inventory of available interventions to support ending youth homelessness, HSH is interested in piloting a DCT program.
Schedule
- SOI Issued: Monday May 9, 2022
- Solicitation Questions Deadline: Friday May 13, 2022 at 5pm
- Solicitation Answers and Clarifications Published: Friday May 20, 2022
- Application Due Date: Friday June 24, 2022 by 5pm
- Intent to Award Notification: July / August 2022
- Agreements Commence: September / October 2022
Questions and Communications: Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this SOI. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. Interested providers must submit the information requested in the solicitation via email to Julieta.Barcaglioni@sfgov.org as instructed in the SOI document by 5pm on the Applications Due Date.
Documents
- Solicitation of Interest Direct Cash Transfer Program Pilot For Transitional Age Youth
- Appendix 1: Application Template SOI DCT Youth
- Appendix 2: Budget Template SOI DCT Youth
Request For Proposals (RFP) Consultant Services RFP#HSH2022-137.1 (RFP# 137.1)
Description
The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites Applications from qualified Applicants to deliver consultant services to the City and County of San Francisco Department of Homelessness and Supportive Housing (HSH) on the planning, implementation, and sustainability of Housing Community Supports (HCS) under the California Advancing and Innovating Medi-Cal (CalAIM).
Schedule
- RFP Issued: Wednesday August 3, 2022
- Deadline for Written Questions: Wednesday August 10, 2022 by 5:00pm
- Answers and Clarifications Published: Wednesday August 17, 2022
- Deadline to Submit Proposals: Wednesday August 31, 2022 by 5:00pm
- Intent to Award Notification: September/October 2022
- Agreement Commence: Fall/Winter 2022
Questions and Communications
From the date this Solicitation is issued until the date the competitive process of this Solicitation is completed (either by cancelation or award), Proposers and their subcontractors, vendors, representatives and/or other parties under Proposer’s control, shall communicate solely with the Contact whose name appears in this Solicitation. Any attempt to communicate with any party other than the Contact whose name appears in this Solicitation, including any City official, representative or employee, is strictly prohibited. Failure to comply with this communications protocol may, at the sole discretion of City, result in the disqualification of the Proposer or potential Proposer from the competitive process. This protocol does not apply to communications with the City regarding business that is unrelated to this Solicitation.
Documents
- Request for Proposals (RFP) Consultant Services RFP#HSH2022-137.1 (RFP# 137.1)
- RFP 137.1 Questions and Answers
Appendices
Attachments
- Attachment 1: City’s Proposed Agreement Terms
- Attachment 2: CMD Form 3
- Attachment 3: First Source Hiring Form
- Attachment 4: HCAO and MCO Declaration Forms
SOLICITATION OF INFORMATION: Flexible Housing Subsidy Pool for Families, Flexible Housing Subsidy Pool for Transitional Age Youth (TAY), & Housing Ladder for Families
Description
The San Francisco Department of Homelessness and Supportive Housing is soliciting applications from providers to operate and deliver services for three new programs: Flexible Housing Subsidy Pool for families, Flexible Housing Subsidy Pool for transitional age youth, and Housing Ladder for families. Flexible Housing Subsidy Pool and Housing Ladder programs provide permanent solutions to homelessness through housing location, housing coordination, landlord liaison, subsidy administration, and case management services. HSH is seeking providers who will deliver; or collaborate with other providers to deliver these services to ensure that the served populations maintain housing stability. Providers can apply for one, two, or three of these programs.
Schedule
- SOI Issued: Friday, June 3, 2022
- Solicitation Questions Deadline: Friday, June 10, 2022, by 5:00 PM
- Solicitation Answers and Clarifications Published:
Friday, June 17, 2022Tuesday, June 28, 2022 - Application Due Date:
Wednesday, June 29, 2022Tuesday, July 5, 2022, by 5:00 PM - Intent to Award Notification: July 2022
- Agreements Commence: August 2022
Questions and Communications
Interested parties must submit all questions to Cricket.Miller@sfgov.org no later than the Solicitation Questions Deadline and must submit all information no later than the Applications Due Date to be considered. Interested parties must not contact City staff other than the contact stated in this document.
Documents
- Solicitation of Information: Flexible Housing Subsidy Pool for Families, Flexible Housing Subsidy Pool for Transitional Age Youth (TAY), & Housing Ladder for Families
- Solicitation of Information: Family and TAY FHSP and Family Housing Ladder Provider Call Presentation
- Flexible Housing Subsidy Pool for Families Draft Appendix-2
- Flexible Housing Subsidy Pool for TAY Draft Appendix-2
- Housing Ladder for Families Draft Appendix-2
- Appendix 1 Application Template Scattered Sites Programs
- Family FHSP and TAY FHSP and Family Housing Ladder SOI Questions and Clarifications
Solicitation of Interest (SOI) Urgent Accommodation Vouchers
Description:
The Department of Homelessness and Supportive Housing (HSH) is seeking a provider(s) to operate the Urgent Accommodation Voucher (UAV) Program, which will provide temporary hotel stays and supportive services to Families and Pregnant People, Survivors of Violence, and Transitional Age Youth (TAY). HSH encourages providers of color and those with experience working with LGBTQ+, undocumented, and other communities to express their interest in operating this program. Collaborations are welcome; however, HSH seeks to create one agreement with a lead organization per population (i.e., up to three lead organizations), which may subcontract with other providers.
Schedule
- SOI Issued: May 17, 2022
- Application Due Date: Wednesday, June 8, 2022 by 5pm
Questions and Communications: Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this SOI. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. Interested providers must submit the information requested in the solicitation via email to HSHTemporaryShelter@sfgov.org as instructed in the SOI document by 5pm on the Applications Due Date.
Documents
Solicitation of Interest (SOI) Coordinated Entry and Problem Solving Services to the Justice-Involved Population
Description:
The Department of Homelessness and Supportive Housing (HSH) is soliciting applications from community based organizations to provide Coordinated Entry and Problem Solving services to the justice-involved population. The goal of these services is to bridge the gaps between the justice involved population and the Homelessness Response System (HRS).
HSH is seeking community-based organizations who demonstrate the necessary expertise, experience, and capacity to provide Coordinated Entry and Problem Solving Services to ensure the justice involved population experiencing homelessness has equitable access to the HRS.
After community input and consultation with experts in the justice system, HSH has identified households with individuals who are incarcerated in the San Francisco County Jail and are expected to be released to the community and those who have been granted pretrial release as the targeted population for this funding. This community-based agency will take part in a citywide effort among various city Departments and other community-based agencies to have a more intentional and holistic program delivery to the justice-involved population, starting with this specific sub-group and in future years expanding to other groups.
Schedule
- SOI Issued: Monday April 25, 2022
- SOI Re-Issued: Monday May 16, 2022
- Solicitation Questions Deadline:
Friday April 29, 2022Friday May 20, 2022 - Solicitation Answers and Clarifications Published: Friday May 6, 2022
- Application Due Date:
Friday May 27, 2022 by 5pmFriday June 17, 2022 by 5pm - Intent to Award Notification:
June and July 2022July/August 2022 - Agreements Commence: September 2022
Questions and Communications: Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this SOI. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. Interested providers must submit the information requested in the solicitation via email to Julieta.Barcaglioni@sfgov.org as instructed in the SOI document by 5pm on the Applications Due Date.
Documents
- Solicitation of Interest to Provide Coordinated Entry and Problem Solving Services to the Justice Involved Population
- Appendix 1: Application Template SOI CE-PS Justice Involved Population
- Appendix 2: Budget Template SOI CE-PS Justice Involved Population
Request for Proposals (RFP) Consultant Services RFP#HSH2022-137 (RFP# 137)
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites Applications from qualified Applicants to deliver as-needed consultant services to the City and County of San Francisco Department of Homelessness and Supportive Housing (HSH).
Schedule
- RFP Issued: Wednesday April 6, 2022
- Deadline for Written Questions: Thursday April 14, 2022
- Answers and Clarifications Published: Wednesday April 20, 2022
- Deadline to Submit Proposals: Wednesday May 4, 2022
- Intent to Award Notification: May and June 2022
- Agreements Commence: Summer/Fall 2022
Limitation on Communications
From the date this Solicitation is issued until the date the competitive process of this Solicitation is completed (either by cancelation or award), Proposers and their subcontractors, vendors, representatives and/or other parties under Proposer’s control, shall communicate solely with the Contact whose name appears in this Solicitation. Any attempt to communicate with any party other than the Contact whose name appears in this Solicitation, including any City official, representative or employee, is strictly prohibited. Failure to comply with this communications protocol may, at the sole discretion of City, result in the disqualification of the Proposer or potential Proposer from the competitive process. This protocol does not apply to communications with the City regarding business that is unrelated to this Solicitation.
Documents
Appendices
- Appendix 1: Application Template (updated April 18, 2022)
- Appendix 2: Price Proposal Template
Attachments
- Attachment 1: City’s Proposed Agreement Terms
- Attachment 2: Proposer Questionnaire and References
- Attachment 3: CMD Form 3
- Attachment 4: First Source Hiring Form
- Attachment 5: HCAO and MCO Declaration Forms
- Answers and Clarifications
Request for Proposal (RFP) Housing Inspection Services RFP#HSH2022-136 (RFP# 136)
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites Proposals from qualified Proposers to provide inspection services related to federal subsidized housing, as required by the U.S Department of Housing and Urban Development (HUD) for tenants to secure and sustain housing.
Schedule
- Procurement Issued: March 9, 2022
- Procurement Questions Deadline: March 16, 2022 by 5:00 pm
- Procurement Answers and Clarifications Published: March 21, 2022
- Proposal Due: April 6, 2022 by 5:00 pm
- Intent to Award Notification: April/May 2022
- Agreements Commence: July 2022
Questions and Communications: Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this RFP. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. All questions must be submitted by email to HSHProcurements@sfgov.org by the RFP Questions Deadline.
Documents
- RFP#HSH2022-136 Inspection Services
- Appendix 1 (Application Template)
- Appendix 2 (Price Proposal Template)
- Attachment 1 (P-600 – RFP#136)
- Attachment 2 (Proposer Questionnaire and References – RFP#136)
- Attachment 3 (CMD Form 3 – RFP#136)
- Answers & Clarifications
Description
To assist the City and County of San Francisco with plans for providing permanent supportive housing, the Department of Homelessness and Supportive Housing (“City” or “HSH”) invites interested property owners and authorized representatives to submit information to assist the City in identifying suitable properties for the possible acquisition of permanent supportive housing sites to house Transitional Aged Youth households currently experiencing homelessness. These sites can include, but are not limited to, the acquisition of tourist hotels, residential Single-Room Occupancy (SRO) hotels, and other multi-unit housing sites.
Schedule
- RFI Issued: May 19, 2022
- Final Deadline for Submitting Information: September 30, 2022
RFI Questions and Communications
Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFI. All questions must be submitted by email to HSHhousing@sfgov.org.
Documents
Solicitation of Interest – Street Ambassador Services
Description: The San Francisco Department of Homelessness and Supportive Housing (HSH) is seeking to fund a nonprofit agency to provide teams of Street Ambassadors who can be flexibly deployed to different corridors surrounding HSH-funded shelters and permanent supportive housing (PSH) sites. HSH is interested in funding a program that provides opportunities to persons experiencing homelessness or those who are formerly homeless.
Schedule
- Solicitation Issued: February 17, 2022
- Applications Due: March 3, 2022
- Intent to Award Notifications: TBD
Questions and Communications: Interested providers must submit the information requested in the solicitation via email to HSHTemporaryShelter@sfgov.org with the subject “Street Ambassador SOI” by 5:00pm on the Applications Due Date to be considered. Interested parties must not contact City staff other than the contact stated in this document.
Documents
Informal Solicitation – Baldwin SAFE Navigation Center
Description: The Department of Homelessness and Supportive Housing (HSH) is seeking an agency to operate the Baldwin SAFE Navigation Center program, which will serve adults experiencing homelessness in a non-congregate shelter setting. Collaborations are welcome, however, HSH seeks to create one agreement with a lead organization, which may subcontract with other providers. The Baldwin SAFE Navigation Center is tentatively scheduled to open in Summer 2022.
HSH is looking for a provider who will provide the best overall value and highest quality guest services. The provider must be willing to develop Memorandum of Understanding agreements with collaborative partner providers at the site.
Schedule
- Solicitation Issued: February 9, 2022
- Applications Due: February 28, 2022
- Intent to Award Notifications: TBD
Questions and Communications: Interested providers must submit the following information via email to HSHTemporaryShelter@sfgov.org with the subject “Baldwin SAFE Navigation Center Program Interest” by 5:00pm on the Applications Due Date to be considered. Interested parties must not contact City staff other than the contact stated in this document.
Documents
- Informal Solicitation – Baldwin SAFE Navigation Center
- Baldwin SAFE Navigation Center Concept Budget
Supportive Services for the Candlestick Safe Parking Program
Description: The Department of Homelessness and Supportive Housing (HSH) is seeking an agency to provide the
Supportive Services at the Candlestick Safe Parking Program. The chosen provider will staff the support
services team, which is comprised of case managers and a case management supervisor. The provider
will partner with another CBO agency providing the operations staff and services for the site, although
both agencies will hold separate contracts with the City and County of San Francisco. The operations
partnering agency will staff the program director position for the Safe Parking Program. HSH strongly
encourages responses from providers with leadership of color and providers dedicated to services in the
Bayview Hunters Point community.
Schedule
- Solicitation Issued: October 27, 2021
- Solicitation Questions Deadline: November 12, 2021, by 5:00 pm
- Solicitation Answers and Clarifications Published: TBD
- Applications Due: TBD
- Intent to Award Notifications: TBD
Questions and Communications: Interested parties must submit all questions to HSHTemporaryShelter@sfgov.org no later than the Solicitation Questions Deadline and must submit all information no later than the Applications Due Date to be considered. Interested parties must not contact City staff other than the contact stated in this document.
Documents
Solicitation of Information (SOI) #134.2 835 Turk Street (SOI #134.2)
Description: The City and County of San Francisco Department of Homelessness and Supportive Housing (HSH) is soliciting Applications from Applicant providers to operate and deliver services in a newly acquired Permanent Supportive Housing (PSH) building. PSH provides permanent solutions to homelessness through housing placements, subsidies, support services, and in some instances, time-limited real estate development. HSH is seeking providers who will deliver or collaborate with other providers to deliver Support Services and Property Management Services to ensure tenants can maintain housing stability.
Schedule
- Solicitation Issued: January 4, 2022
- Solicitation Questions Deadline: January 10, 2022 by 5:00 pm
- Solicitation Answers and Clarifications Published: January 14, 2022
- Applications Due: February 1, 2022, by 12:00 pm
- Intent to Award Notifications: Spring 2022
Questions and Communications: Interested parties must submit all questions to HSHProcurements@sfgov.org no later than the Solicitation Questions Deadline and must submit all information no later than the Applications Due Date to be considered. Interested parties must not contact City staff other than the contact stated in this document.
Documents
- SOI 134.2
- Exhibit A, Physical Needs Assessment
- Exhibit B, SIP Rehousing Placement Documentation Policy
- Appendix 1: Application Template
- Appendix 2: Budget Template
- Answers & Clarifications
Amended Bayview Flexible Housing Subsidy Pool (FHSP)
Description: The Department of Homelessness and Supportive Housing (HSH) is soliciting applications from providers to administer the Bayview Flexible Housing Subsidy Pool (BFHSP) to eligible individuals from the Bayview neighborhood. The goals of these services are to reduce the length of time that individuals spend experiencing homelessness and to ensure that tenants retain housing once established.
Schedule
- Solicitation Issued: November 16, 2021
- Solicitation Re-Issued: December 14, 2021
- Solicitation Questions Deadline:
November 23, 2021 by 12pmJanuary 10, 2022 by 12:00 pm - Solicitation Answers and Clarifications Published:
November 30, 2021January 14, 2022 - Applications Due:
December 7, 2021 by 5pmJanuary 28, 2022 by 5:00 pm - Intent to Award Notifications:
December 2021February 2022 - Grant Agreements Begin:
JanuaryMarch 2022
Questions and Communications: Interested parties must submit all questions to Loretta.Vallot@sfgov.org no later than the Solicitation Questions Deadline and must submit all information no later than the Applications Due Date to be considered. Interested parties must not contact City staff other than the contact stated in this document.
Documents
- Solicitation of Information (Bayview Flex Pool)
- Appendix 1: Application Template to Solicitation of Information (SOI) #HSH2021-Bayview Flexible Housing Subsidy Pool
- Bayview Flexible Housing Subsidy Pool (FHSP) Information Session
RFI #HSH2021-100A: Potential Permanent Supportive Housing Sites
Description: To assist the City and County of San Francisco with plans for providing permanent supportive housing, the Department of Homelessness and Supportive Housing (“City” or “HSH”) invites interested property owners and authorized representatives to submit information to assist the City in identifying suitable properties for the possible acquisition or master leasing of permanent supportive housing sites to house people currently experiencing homelessness. These sites can include, but are not limited to, the acquisition of tourist hotels, residential Single-Room Occupancy (SRO) hotels, and other multi-unit housing sites.
Schedule
- RFI Issued: January 8, 2021
- Final Deadline for Submitting Information:
April 30, 2021December 31, 2021
RFI Questions and Communications: Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFI. All questions must be submitted by email to HSHhousing@sfgov.org.
Please do not send responses via email. The City will make reasonable efforts to respond to all appropriate submissions, however, this request in no way implies a commitment to negotiate or respond to inquiries. If you already responded to RFI# HSH2020-100, issued July 24, 2020, you do not need to submit another form, unless you wish to provide additional information, or identify a different property. A list of responses received to RFI 100-A as of December 31 2021 is available.
Documents
Description: The City and County of San Francisco Department of Homelessness and Supportive Housing (HSH) is soliciting Applications from Applicant providers to operate and deliver services in three newly acquired Permanent Supportive Housing (PSH) buildings. PSH provides permanent solutions to homelessness through housing placements, subsidies, support services, and in some instances, time-limited real estate development. HSH is seeking providers who will deliver or collaborate with other providers to deliver Support Services and Property Management Services to ensure tenants can maintain housing stability.
Schedule
- Solicitation Issued: October 20, 2021
- Solicitation Questions Deadline:
October 25, 2021 by 5:00 pmOctober 27, 2021, by 5:00 pm - Solicitation Answers and Clarifications Published:
October 27, 2021October 29, 2021 - Applications Due: November 18, 2021 by 12:00 pm
- Intent to Award Notifications: December 2021
Questions and Communications: Interested parties must submit all questions to HSHProcurements@sfgov.org no later than the Solicitation Questions Deadline and must submit all information no later than the Applications Due Date to be considered. Interested parties must not contact City staff other than the contact stated in this document.
Documents
- SOI 134.1
- Exhibit A: Eula Hotel
- Eula Observation & Assessment
- Exhibit B: Mission Inn
- Mission Inn Observation & Assessment
- Exhibit C: 1321 Mission
- 1321 Physical Needs Assessment (PNA)
- Exhibit D: Shelter In Place (SIP) Placement Documentation Policy
- Housing Policies
- Appendix 1: Application Template
- Appendix 2: Budget Template (updated November 1, 2021)
- Questions & Answers (updated November 1, 2021)
Informal Solicitation Proposed Drop-In Center @ 730 Stanyan
Description: The San Francisco Department of Homelessness and Supportive Housing (HSH) is seeking a provider to operate the Stanyan Drop-In Center, which is designed to serve adults experiencing homelessness in the Haight neighborhood and surrounding communities, with a focus on services for the Transitional Aged Youth (TAY), aged 18 to 24.
Schedule
- Issued: September 7, 2021
- Final Deadline for Submitting Information: September 17, 2021 by 12:00 pm
Questions and Communications: Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this Solicitation. No questions will be accepted after the solicitation Questions Deadline with the exception of Applicant specific City vendor compliance form questions. All questions must be submitted by email to lisa.rachowicz@sfgov.org by the Solicitation Questions Deadline.
Documents
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invite Applications from qualified Applicants to deliver training to HSH employees and community-based homelessness service providers surrounding racial equity work focused on impact in the Latinx community.
Schedule
- Issued: September 7, 2021
- Final Deadline for Submitting Information: September 28, 2021 by 5:00 pm
Questions and Communications: Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this Solicitation. No questions will be accepted the solicitation Questions Deadline with the exception of Applicant specific City vendor compliance form questions. All questions must be submitted by email to HSHProcurements@sfgov.org by the Solicitation Questions Deadline.
Documents
Re-Issued RFQ #HSH2020-130 COVID-19 Services
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) and Department of Public Health (DPH) invite Applications from qualified Applicants to provide emergency housing sites and services in response to COVID-19.
Re-Issue Schedule*
- RFQ re-issued: June 29, 2020
- RFQ Questions Deadline: June 30, 2020, 5:00 pm
- RFQ Answers and Clarifications Published: July 1, 2020
- Applications Due: July 7, 2020, 12:00 pm
- Intent to Award Notifications: Rolling basis
Original Schedule*
- RFQ issued: June 4, 2020
- RFQ Questions Deadline: June 8, 2020, 5:00 pm
- RFQ Answers and Clarifications Published: June 10, 2020
- Applications Due: June 16, 2020, 5:00 pm
- Intent to Award Notifications: Rolling basis
Questions and Communications: Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFQ. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. All questions must be submitted by email to hshprocurements@sfgov.org by the RFQ Questions Deadline.
*Dates are subject to change. Check the HSH website for latest schedule.
Documents
Amended RFP#HSH2019-128 Unarmed Security Services
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites Proposals from qualified Proposers to provide unarmed security services to HSH beginning July 1, 2020.
Schedule*
- RFP issued: December 10, 2019
- RFP Questions Deadline: December 18, 2019, 5:00 pm
- RFP Answers and Clarifications Published: December 20, 2019
- RFP Amended: December 31, 2019
- Proposals Due: January 14, 2020, 12:00 pm
- Intent to Award Notifications: March 2020
*Dates are subject to change. Check the HSH website and Office of Contract Administration website for latest schedule.
Questions and Communications: Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFP. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. All questions must be submitted by email hshprocurements@sfgov.org by the RFP Questions Deadline.
Documents
- Amended RFP#HSH2019-128 Unarmed Security Services
- Amended Appendix 1: Application Template to RFP#HSH2019-128 Unarmed Security Services
- Amended Appendix 2: Price Proposal Template
- Security Prevailing Wage Rates 2020
- Contract Monitoring Division – LBE Pre-Proposal Hand Out
- Answers and Clarifications to RFP#HSH2019-128 Unarmed Security Services
RFQ#HSH2019-127 Emergency Solutions Grant (ESG) Services
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites Applications from qualified Applicants to provide Emergency Solutions Grant (ESG) Services to individuals and families experiencing homelessness or at risk of homelessness in San Francisco beginning July 1, 2020.
Schedule*
• RFQ issued: December 4, 2019
• RFQ Questions Deadline: December 16, 2019, 5:00 pm
• RFQ Answers and Clarifications Published: December 19, 2019
• Application Due: January 7, 2020, 12:00 pm
• Intent to Award Notifications: March 2020
*Dates are subject to change. Check the HSH website and Office of Contract Administration website for latest schedule.
Questions and Communications: Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFQ. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. All questions must be submitted by email hshprocurements@sfgov.org by the RFQ Questions Deadline.
Documents
- RFQ#HSH2019-127 Emergency Solutions Grant (ESG) Services
- Appendix 1: Application Template to RFQ#HSH2019-127 ESG Services
- Answers and Clarifications to RFQ#HSH2019-127 ESG Services
*Funding amounts are not final and will be based on federal ESG allocations.
RFQ# HSH2019-125 Temporary Shelter Advocacy Services
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites Proposals from qualified Proposers to provide Temporary Shelter Advocacy Services to families and individuals experiencing homelessness in San Francisco beginning July 1, 2019.
Schedule*
• RFP issued: March 8, 2019
• RFP Questions Deadline: March 12, 2019, 5:00 pm
• RFP Answers and Clarifications Published: March 14, 2019
• Proposals Due: March 20, 2019, 12:00 pm
• Intent to Award Notifications: April 2019
*Dates are subject to change. Check Office of Contract Administration website for latest schedule.
Questions and Communications: Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFP. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. All questions must be submitted by email gilda.kemper@sfgov.org by the RFP Questions Deadline.
Documents
Request for Potential Shelter and Housing Sites
Description: The City and County of San Francisco’s Department of Homelessness and Supportive Housing (HSH) is collecting basic information directly from property owners or persons/organizations with site control regarding locations for possible consideration as shelter sites. HSH is seeking sites for temporary/short-term (as short as 2 to 7 days) or seasonal use (several months) during periods of severe weather, environmental emergencies or natural disasters, and sites for potential year-round use as emergency shelters.
HSH is particularly interested in leasing or purchasing sites with the following characteristics:
- located along public transportation lines and/or convenient to neighborhood services
- existing non-residential buildings that could be converted to residential/dormitory use
- vacant land on which HSH could construct a shelter
If you have a property that you would like to discuss with HSH, please provide a summary of the site features itemized in the table found on this document. If you have more than one property, please provide a summary for each property. Submission of information is not a commitment on the part of the owner/operator in any form. It is simply a show of interest to explore possibilities.
HSH is accepting this information as soon as possible for the coming fall/winter months and on an ongoing basis. We will keep the property information on file and contact owners if and when there is funding and interest to explore the property.
Questions and Communications: Please submit this information by email attachment to:
Lindsay Haddix
Principal Real Estate Development
HSHRealEstate@sfgov.org
Documents: Click here for the full request document.
RFQ# HSH2019-124 Shelter Services and Roving Mental Health Services
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites Applications from qualified Applicants to provide Shelter Services to adults and/or families experiencing homelessness in San Francisco and/or Roving Mental Health Services to families in the Homelessness Response System.
Schedule*
- RFQ issued: February 26, 2019
- RFQ Questions Deadline: February 28, 2019, 5:00 pm
- RFQ Answers and Clarifications Published: March 1, 2019
- Applications Due: March 11, 2019, 12:00 pm
- Qualified Status and Intent to Award Notifications: April 2019 & Ongoing
*Dates are subject to change. Check Office of Contract Administration website for latest schedule.
Questions and Communications: Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFP. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. All questions must be submitted by email to monique.colon@sfgov.org by the RFP Questions Deadline.
Documents
AMENDED RFP# HSH2019-113: Housing and Services for Youth Experiencing Homelessness
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites Proposals from qualified Proposers to provide housing and shelter services to minor children and transition aged youth beginning July 1, 2019.
Schedule*
- RFP issued: January 29, 2019
- Registration for Pre-Proposal Conference: January 30, 2019, 5:00 pm
- Pre-Proposal Conference: January 31, 2019, 9:00 am
- Amended RFP issued: January 31, 2019
- RFP Questions Deadline: February 1, 2019, 5:00 pm
- RFP Answers and Clarifications Published: February 5, 2019
- Proposals Due: February 15, 2019, 12:00 pm
- Intent to Award Grants Notification: April 2019
- Grant Agreement Commences: July 1, 2019
*Dates are subject to change. Check the Office of Contract Administration website for latest schedule.
Questions and Communications: Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFP. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. All questions must be submitted by email to robert.j.mccarthy@sfgov.org by the RFP Questions Deadline.
Documents
AMENDED RFP# HSH2019-120: Transitional Housing Services for Families
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites proposals from qualified Proposers to provide Transitional Housing services to families experiencing homelessness in San Francisco beginning July 1, 2019.
Schedule*
- RFP issued: January 29, 2019
- Registration for Pre-Proposal Conference: January 30, 2019, 5:00 pm
- Pre-Proposal Conference: January 31, 2019, 11:00 am
- RFP Questions Deadline: February 1, 2019, 5:00 pm
- RFP Answers and Clarifications Published: February 5, 2019
- Proposals Due: February 12, 2019, 5:00 pm
- Intent to Award Grants Notification: April 2019
- Grant Agreement Commences: July 1, 2019
*Dates are subject to change. Check the Office of Contract Administration website for latest schedule.
Questions and Communications: Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFP. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. All questions must be submitted by email to Philip.Mach@sfgov.org by the RFP Questions Deadline.
Documents
RFP# HSH2018-121 Fiscal Agent Services
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites proposals from qualified Proposers to provide fiscal agent services to HSH for the Mayor’s Fund for the Homeless (MFH).
Schedule*
- RFP issued: January 17, 2019
- RFP Questions Deadline: January 25, 2019, by 5:00 pm
- RFP Answers and Clarifications Published: January 31, 2019
- Proposals Due: February 14, 2019, by 12:00 pm
- Intent to Award Notification: March 8, 2019
- Contract Agreement Commences: April 15, 2019
*Dates are subject to change. Check Office of Contract Administration website for latest schedule.
Questions and Communications: Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFP. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. All questions must be submitted by email to monique.colon@sfgov.org by the RFP Questions Deadline.
Documents
AMENDED RFQ# HSH2018-123 Support Services and Operations Services in Permanent Supportive Housing
Description: The City and County of San Francisco’s Department of Homelessness and Supportive Housing (HSH) invites responses from qualified Respondents to provide Support Services and Operations Services to formerly homeless adults, families, older adults and/or veterans at Permanent Supportive Housing sites in San Francisco.
Schedule*
- Issue Date: December 21, 2018
- Pre-Response Conference: January 8, 2019, 2:30 pm
- Questions Deadline: January 9, 2019, 5:00 pm
- Amended RFQ Issued: January 14, 2019
- Question and Answers Published: January 14, 2019
- Responses Deadline: January 23, 2019, 12:00 pm
- Intent to Award Notification: February 2019
- Grant Agreement for New Program Sites Begin: March 1, 2019
- Grant Agreement for Continuing Program Sites Begin: June 1, 2019
*Dates are subject to change. Check Office of Contract Administration website for latest schedule.
Questions and Communications: Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFQ. All questions must be submitted by email to Kimberley.Norman@sfgov.org by the RFQ Questions Deadline.
Documents
- RFQ#123 Support Services and Operations Services in Permanent Supportive Housing – AMENDED
- RFQ#123 Appendix 1: Response Template – AMENDED
- RFQ#123 Appendix 2A Budget Template Workbook for Continuing Program Sites
- RFQ#123 Appendix 2B Budget Template Workbook for New Program Sites
- RFP#123 Questions and Answers
AMENDED RFP#116 Transition Age Youth (TAY) Rapid Rehousing
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites proposals from qualified Proposers to provide transition aged youth (TAY) with Rapid Rehousing.
Schedule*
- Issue Date: November 15, 2018
- Questions Deadline: November 21, 2018 at 5pm
- Amended RFP Issued: November 28, 2018
- Question and Answers Published: November 30, 2018
- Proposals Deadline: December 14, 2018 at noon
- Intent to Award Notification Sent: January 2019
- Agreements Commence: January 15, 2019 (tentative)
*Dates are subject to change. Check Office of Contract Administration website for latest schedule.
Questions and Communications: Interested parties are directed NOT to contact any employees, agents or officials of the City other than those specifically designated in this RFP. No questions will be accepted after the RFP Questions Deadline with the exception of Proposer-specific City vendor compliance form questions. All questions must be submitted via e-mail to Rachael.McNamara@sfgov.org by the RFP Questions Deadline.
Documents
RFP# HSH2018-115 Supportive Housing Property Management
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites proposals from qualified Proposers to provide Property Management services at permanent supportive housing sites in San Francisco, beginning July 1, 2019.
Schedule*
- Issue Date: November 8, 2018
- Pre-Proposal Conference: November 15, 2018, 10:30 am
- Questions Deadline: November 19, 2018, by 5:00 pm
- Question and Answers Published: November 28, 2018
- Proposals Deadline: December 12, 2018, by 12:00 pm
- Intent to Award Notification Sent: February 5, 2019
- Agreements Commence: July 1, 2019
*Dates are subject to change. Check Office of Contract Administration website for latest schedule.
Questions and Communications: Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFP. All questions must be submitted by email to Kimberley.Norman@sfgov.org by the RFP Questions Deadline.
Documents
RFP#HSH2018-119 Continuum of Care Planning and Technical Assistance
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites proposals from qualified Proposers to provide planning and technical assistance support for the annual U.S. Department of Housing and Urban Development (HUD) Continuum of Care (CoC) Homeless Assistance Grant program beginning January 7, 2019.
Schedule*
- Issue Date: October 29, 2018
- Questions Deadline: November 9, 2018, by 5:00 pm
- Question and Answers Published: November 16, 2018
- Proposals Deadline: December 3, 2018, by 12:00 pm
- Intent to Award Notification Sent: December 20, 2018
- Agreements Commence: January 7, 2019
*Dates are subject to change. Check Office of Contract Administration website for latest schedule.
Questions and Communications: Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFP. All questions must be submitted by email to Monique.Colon@sfgov.org by the RFP Questions Deadline.
Documents
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites proposals from qualified Proposers to provide pilot emergency shelter services to homeless families in the Buena Vista Horace Mann K-8 Community School beginning November 1, 2018.
Schedule*
- Issue Date: August 29, 2018
- Questions Deadline: September 6, 2018 at 5pm
- Question and Answers Published: September 11, 2018
- Proposals Deadline: September 18, 2018 at noon
- Intent to Award Notification Sent: October 16, 2018
- Agreements Commence: November 1, 2018
*Dates are subject to change. Check Office of Contract Administration website for latest schedule.
Questions and Communications: Interested parties are directed NOT to contact any employees, agents or officials of the City other than those specifically designated in this RFP. No questions will be accepted after the RFP Questions Deadline with the exception of Proposer-specific City vendor compliance form questions.
All questions must be submitted via e-mail to Philip.Mach@sfgov.org by the RFP Questions Deadline.
Documents
RFP#HSH2018-112: Point-in-Time Homeless Count
Description: The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites proposals from qualified Proposers* to provide planning, coordination, and implementation of the City and County of San Francisco’s Point-in-Time Homeless Counts (Census) held in 2019 and 2021.
Schedule
- RFP issued 6/21/2018
- RFP Questions Deadline, (5 pm) 7/6/2018
- RFP Answers and Clarifications Published 7/12/2018
- Proposals Deadline (12 pm Noon) 7/20/2018
- Intent to Award Contract Notification 8/15/2018
- Contract Agreements Commence 9/17/2018
Each date subject to change. Check Office of Contract Administration website for latest schedule.
Questions and Communications: Interested parties are directed NOT to contact any employees, agents or officials of the City other than those specifically designated in this RFP. No questions will be accepted after the RFP Questions Deadline with the exception of Proposer-specific City vendor compliance form questions.
All questions must be submitted via e-mail to Monique.Colon@sfgov.org by the RFP Questions Deadline.
Documents
- Click here to access the full RFP
- RFP#112: Questions and Answers (Published July 12, 2018)
Schedule
- Issue Date April 18, 2018
- Intent to Award Notifications Sent May 2018
Documents
Documentation – SIP Guest Exits Report
This page provides documentation for the Shelter-in-Place Hotel Guest Exits and SIP Guest Exits: Demographics dashboards. Documentation includes the report’s purpose, data source, reporting frequency, and key terms.
Purpose
The SIP Guest Exits dashboard summarizes the destination and demographics of guests when they exited the Shelter-in-Place (SIP) Hotel Program.
Guest outcomes can be viewed separately for guests that were eligible for housing through the SIP Housing Process versus guests that were not eligible.
Data Source
Data in this report is primarily sourced from RTZ, the database used for SIP Hotel shelter bed management. Clients represented in RTZ were matched to other administrative data to verify exit destinations and improve quality of demographic data where possible. These administrative data sources include:
- The Online Navigation and Entry (ONE) System, a HUD-compliant Homeless Management Information System (HMIS)
- Coordinated Care Management System (CCMS), is a composite database of integrated medical, psychological, and social information about high risk, complex, and vulnerable populations served by the San Francisco Department of Public Health (SFDPH)
- HSH datasets for problem solving and prevention data in 2020 prior to ONE system setup
- HSH datasets for Tenderloin Housing Clinic housing rosters
- HSH datasets for Direct Access to Housing (DAH) program housing placements
- HSH’s Homeward Bound program database
Reporting Frequency
Data in the dashboards is as of July 14, 2023 and does not refresh.
Data Notes
- Clients placed in SIP Hotel Site 28 (family site) are not included in this report. Families at this site were redirected to shelter and housing resources through the regular family Coordinated Entry system.
- Clients placed in SIP Hotel Site 42 are not included in this report. The Department of Public Health (DPH) managed various programs at this site serving high-acuity individuals. Individuals at this site were transferred to appropriate housing resources through the SIP Housing Process or appropriate shelter or long-term care.
- Exit destinations reflect information as reported in RTZ at the time of exit, OR destinations verified in other administrative data systems within 90 days prior to or 90 days after the SIP Hotel Exit Date logged in RTZ. This process helps to improve the accuracy of the dashboard with information that may not have been readily available to the SIP hotel staff logging client exits.
- If exit information is conflicting across sources, exits are reported in the following order of preference: 1) Deceased, 2) Housing, 3) Temporary shelter, other institutions, or safe sleep/safe parking, 4) Other (exit by client choice or bed abandonment, safety discharge due to behavior, offered shelter / destination unknown).
- Example: Client John Doe is cited in RTZ as having exited a SIP hotel on January 1, 2022 with an unknown location. Client John Doe is matched to a program enrollment and move-in to permanent supportive housing in the ONE System on January 15, 2022. The SIP Hotel Guest Exits report will display John Doe as having exited to permanent housing.
- Transfers between SIP hotels are not considered exits from the SIP Hotel Program and are not reflected in the dashboard.
- Example: Client Jane Doe is placed in SIP Hotel Site A from 1/1/2021 – 6/1/2021, transferred to SIP Hotel Site B from 6/1/2021 – 12/1/2021, then exited to transitional housing on 12/1/2021. The dashboard will reflect an exit to transitional housing as of 12/1/2021, but will not reflect the transfer on 6/1/2021.
Questions
- For general inquiries, contact hshexternalaffairs@sfgov.org
- For media inquiries, contact hshmedia@sfgov.org
- For technical issues related to this dashboard, contact hshdata@sfgov.org
Key Terms and Acronyms
Guests Eligible for SIP Housing Process: Includes all guests that had a stay in a SIP hotel and were identified as eligible for housing through the SIP Housing Process. Includes most clients active in any SIP hotel as of November 2020 and beyond.
Other SIP Hotel Guests: Includes all guests that had a stay in a SIP hotel and were not eligible for the SIP Housing Process. Most guests in this category exited prior to the onset of the SIP Housing Process in November 2020.
Total SIP Hotel Guests Housed: The total number of guests that have fully exited the SIP hotel system with a housing destination identified. Includes clients eligible and ineligible for the SIP Housing Process.
For an explanation of how guests’ gender identity data is collected and reported in accordance with HUD standards, see the HSH’s Gender Identity Reporting Standards.
Housing Exits
Housing Exit | Definition |
---|---|
Permanent housing | Guest exited to permanent housing, which includes guests provided with permanent supportive housing through HSH. |
Permanent housing: flexible housing subsidy | Guest was provided a flexible housing subsidy by HSH. |
Rapid re-housing | Guest was provided a rapid re-housing subsidy by HSH. |
Reunited with friends or family | Guest was reunited with friends of family, which may include placements through relocation assistance. |
Served through problem solving | Guest was served through problem solving programs at HSH, which includes prevention assistance and flexible grants. |
Other Exits
Temporary Shelter | Definition |
---|---|
Shelter (including navigation centers) | Guest was transferred to another appropriate form of emergency shelter (e.g. SIP congregate shelter, navigation center, family shelter, etc.). |
Transitional housing | Guest was transferred to a transitional housing program. |
Other temporary living situation | Guest exited to one of the following other forms of temporary living situations as categorized by HUD’s HMIS Data Dictionary for data element 3.12: Safe Haven, hotels or motels paid for without an emergency shelter voucher, interim housing, host homes (non-crisis). Also includes guests placed in COVID-19 Isolation & Quarantine rooms that did not return to the SIP hotels. |
Other Institutions | Definition |
---|---|
| Guest exited to an institutional living situation as categorized by HUD’s HMIS Data Dictionary for data element 3.12. |
Other | Definition |
---|---|
Deceased | Guest is deceased. |
Offered shelter / destination unknown | Guest was offered another form of shelter at SIP hotel and declined, and exit destination is unknown. |
Exit by client choice or bed abandonment | Guest was unseen for 48 hours or more without receiving a prior approval from site staff, and guest destination is unknown. |
Safe sleep or safe parking site | Guest relocated to a safe sleep or safe parking site managed by HSH. |
Safety discharge due to behavior | Guest was exited due to program rule violation(s), and destination is unknown. |
Guest Age Groups
Age Group | Definition |
---|---|
Transitional age youth (TAY) | Guests aged 18 to 24 as of their final SIP hotel exit. |
Adults | Guests aged 25 to 59 as of their final SIP hotel exit. |
Seniors | Guests aged 60 and above as of their final SIP hotel exit. |
Shelter-in-Place Hotel Program: Overview and Outcomes
During San Francisco’s initial response to COVID-19, the City launched the Shelter-in-Place (SIP) Hotel Program as part of the COVID-19 Alternative Shelter Program. The SIP Hotel Program made a historic commitment to serving the unhoused population by providing non-congregate shelter for over 3,700 people experiencing homelessness who were most vulnerable to COVID-19.
As the program wound down, the City and our partners helped three-quarters of guests exit to stable locations, including 1,835 guests who moved into housing.
This page has information about the SIP Hotel Program and where guests went after the sites closed.
Program Overview
The first SIP hotel sites opened in April 2020. The SIP Hotel Program ended in December 2022. At its highest capacity, the hotel program provided 2,288 rooms across 25 sites.
- The SIP hotels largely served adults. Many adult guests were particularly vulnerable to COVID-19 due to their age or underlying health conditions. Over the course of the program, HSH served 3,356 adult guests in these non-congregate hotel sites.
- In November 2020, the City started a coordinated effort to transition these guests exit to stable locations through the SIP Housing Process.
- The dashboards at the end of this page show where these SIP hotel guests went after leaving the program.
- Two-thirds of eligible guests exited to housing.
- HSH also served more than 300 family guests at one site. Families at this site were redirected to housing and shelter through the family Coordinated Entry process.
- The Department of Public Health also operated a site that sheltered and served approximately 115 high-acuity guests.
San Francisco used a centralized referral system to place guests in the SIP hotels. To reach especially vulnerable populations, the City partnered with the Department of Public Health, the Office of Transgender Initiatives, the Department on the Status of Women, and other community partners for guest referrals.
SIP hotels offered a variety of services, including:
- Wellness checks and health screenings
- Harm reduction services
- Security and de-escalation
- Referrals and linkages to Coordinated Entry Access Points
- Laundry and janitorial services
- Meals
The SIP program model had onsite wraparound services from the Department of Public Health and the Human Services Agency, such as medical and behavioral health, In-Home Supportive Services (IHSS), and benefits enrollment. This combination of services helped many guests stabilize. Drawing on best practices from the SIP hotels, HSH is expanding similar collaborations with city partners across our system of care. The Department is also committed to expanding new shelter models, including semi- and non-congregate shelter. Visit HSH’s Temporary Shelter and Crisis Interventions page for more information.
The SIP Hotel Wind Down and Housing Process
The SIP Hotel Program was a time-limited response to the COVID-19 pandemic. As the City moved from response to recovery, San Francisco slowly closed the Shelter-in-Place Hotel Program to support stable guest exists. The deliberate pace of the SIP program wind down allowed providers and staff to create individual exit plans and carefully match guests to appropriate housing units.
The City offered most SIP hotel guests a permanent solution to their homelessness at a lower cost than maintaining them in temporary shelter at a SIP hotel. For example, permanent supportive housing is more than twice as cost-effective to operate as the SIP hotels. City leadership made a commitment to permanently house most SIP hotel guests through a coordinated SIP Housing Process that started in November 2020.
- Guests were assessed to determine their housing options or options for other next steps.
- Providers offered guests eligible for housing up to three units.
- If the guest declined all three offers of housing, the City provided problem solving services to help the guest identify a stable housing option outside the homelessness response system, including reuniting with family and friends. The City guaranteed a shelter bed for guests who had no other option.
In August 2021, housing eligibility broadened to include all guests remaining in the SIP hotels with a demonstrated vulnerability to COVID-19.
2,567 guests were eligible for the SIP Housing process.
- 1,662 people, or two-thirds of these eligible guests, moved into housing.
- Most guests from this group who did not exit to housing left for a stable indoor location.
- Only 15% left for an unknown destination after abandoning their bed, being discharged due to safety, or departing after being offered shelter. In comparison, 50% of all guests served at the SIP hotels came from an unknown or unsheltered destination.
There was a group of 789 other SIP hotel guests who were not eligible for the SIP Housing Process.
- Most people who were not eligible for housing had left the hotels before the City started the coordinated effort to house people in November 2020. About 500 guests left the hotels before November 2020.
- About 300 guests in this group were still in the hotels after November 2020. These guests were offered problem solving services and shelter bed placements. These guests did not have a high risk of negative impacts from COVID-19.
- Although they were not eligible for the SIP Housing Process, the City was able to help 173 of these guests locate permanent housing.
Housing and Other Destinations for Guests
The dashboard below shows detailed exit destinations for the adults served in HSH’s SIP hotels, split by guests eligible and not eligible for the SIP Housing Process.
- We tracked outcomes for guests who left the SIP Hotel Program as the sites closed through December 2022.
- We continued to track outcomes through the end of June 2023 for approximately 120 guests who were pending placements in permanent supportive housing sites or were engaged in the housing location process with a tenant-based voucher when the SIP hotels closed.
- Guests who exited the SIP Hotel Program from the DPH or family sites are not included in this dashboard since they did not go through HSH’s SIP Housing Process.
- Click the expand arrows in the bottom-right corner to view the dashboard full screen.
- Use the buttons in the top-left pane to toggle between outcomes for “Guests Eligible for SIP Housing Process” versus “Other SIP Hotel Guests.”
The dashboards below show the age, race, ethnicity, sexual orientation, and gender identity of the guests served in the Shelter-in-Place Hotels, broken out by group and exit type.
User Tips
- Switch on the toggle on the bottom left to see data split by exit type (see example to the right).
- Use the buttons in the top-left pane to switch between outcomes for “Guests Eligible for SIP Housing Process” versus “Other SIP Hotel Guests.”
- Hovering over the column charts will display tooltips with additional detail.
- Click the expand arrows in the bottom-right corner to view the dashboard full screen.
![](https://hsh.sfgov.org/wp-content/uploads/2022/07/Side-by-Side-Exits-Toggle.gif)
![](https://hsh.sfgov.org/wp-content/uploads/2022/07/Race-Ethnicity-Interaction.gif)
Additional User Tip: Clicking on either the Race or Ethnicity column charts will highlight the other chart to help users explore the relationship between these two variables. This interaction works when clicking on an individual column or an entire header. Users may also hold the CTRL key to select multiple columns or multiple headers.
Combined demographic information for all guests served in HSH’s adult SIP hotel program is available, including some additional data with population breakouts and the prior living situation of guests.
- « Previous Page
- 1
- …
- 6
- 7
- 8
- 9
- 10
- …
- 14
- Next Page »