Search Results for: access points

Families with children under the age of 18 can contact a Coordinated Entry Access Point using the information below to get information about available shelter resources.

If Access Point staff are busy communicating with other community members, please leave a voicemail with your name, contact information and preferred language. Your call will be returned within one business day. Mobile response teams are available to meet families anywhere in the city who are unable to visit an Access Point. 

Central City Access Point – 37 Grove Street	Monday, Wednesday, Thursday & Friday: 9AM – 5PM Tuesday: 9AM – 12PM Closed the fourth Tuesday, monthly	415-644-0504 Website
Bayview Access Point – 1641 LaSalle Avenue	Monday to Friday: 7AM – 6PM Last Thursday of the month: 7AM – 12PM	415-430-6320 Website
Mission Access Point – 2871 Mission Street	Monday to Friday: 7AM – 5PM Last Thursday of the month: 7AM – 12PM	415-972-1281 Website

Access Points are localized community gateways into San Francisco’s Homelessness Response System, which is the overall system of programs and housing opportunities for people experiencing homelessness. These Access Points provide Problem Solving, assessment, prioritization, and referral to shelter, housing, and other community services for San Francisco families experiencing homelessness.

Alternatively, families can also contact SFHOT by following the guidance for adults.

Oasis Family Shelter

Oasis Family Shelter, run by Providence Foundation, is different from our other shelters by design. There is no waitlist for some of the beds, and families seeking these emergency beds services do not go through the Access Points. Placements for the emergency beds are supposed to be immediate so that families can access same day. When someone calls, Providence will only be able to say if they have an opening that day or not, but not when there will be an opening in the future.  People will likely need to call back daily until there is an opening. There is always a Providence staff person managing the calls.

1. If a family member leaves a message requesting emergency placement during the day and/or swing shift, the phone call is returned within 30 minutes by a Providence staff person managing Emergency Placement referrals.
2. If a family member leaves a message during the graveyard shift, the phone call is returned within 8 hours.

All assigned Emergency Placement staff try to make sure that all Emergency Placement calls are answered when they receive a call from a family needing emergency placement.

Call: (415) 368-1798 for services at Oasis Family Shelter.

Space is limited based on availability

Buena Vista Horace Mann Stay-Over Program

The Stay-over Program at Buena Vista Horace Mann is for San Francisco Unified School District students and their families who are experiencing homelessness and are attending San Francisco K-12 public schools (not including charter or private schools).

Stay Over Program at BVHM 3351 23rd Street

Monday – Friday: 7PM – 7AM Saturday, Sunday & SFUSD Holidays: 24 Hours

415-857-7710 – Office line 8a -6p 415-879-4316 – Shelter line 6:30p – 7a

Emergency Congregate Shelter for Single Pregnant People

This special 14-day Emergency Placement is for pregnant people experiencing homelessness, without minor children. For pregnant couples and pregnant people with children, please call the access points listed above.

This program is designed to provide low barrier access to shelter for pregnant persons experiencing homelessness. The program goal is to ensure the pregnant person is engaged in the Coordinated Entry process, completes a Family Success Plan, and is connected to the following resources:

• HSA Program benefits (i.e. Medi-Cal, CalWORKs, CalFresh)
• Prenatal care programs
• Behavioral Health
• Financial Coaching

To access this space-limited program, please call: 628-250-0016

The Department of Homelessness and Supportive Housing offers Coordinated Entry for Youth at our community Access Points. These Access Points are localized community gateways for youths aged 18 to 24 and young adults aged 25 to 27 experiencing homelessness into San Francisco’s Homelessness Response System, which is the overall system of programs and housing opportunities for those experiencing homelessness.

These Access Points provide Problem Solving, assessment, prioritization, and referral to housing and other community services for San Francisco youth experiencing homelessness. The non-profit service providers for Coordinated Entry for Youth is operated by two leads, Larkin Street Youth Services and Huckleberry Youth, and in partnership with Homeless Youth Alliance, LYRIC, The SF LGBT Center, and the 3^rd Street Youth Center and Clinic.

Adults (aged 18 or older ) without minor children can be served via Adult Coordinated Entry. Youth aged 18 to 27 can also receive services at Adult Access Points.

Families with children under the age of 18 can be served via Family Coordinated Entry.

Additional information on Youth Coordinated Entry:

• San Francisco Youth Homeless System and Coordinated Entry Project Framing Report

The Department of Homelessness and Supportive Housing offers Family Coordinated Entry at our community Access Points. Family Access Points are localized community gateways for families with children under the age of 18 experiencing homelessness to access San Francisco’s Homelessness Response System, which is the overall system of programs and housing opportunities for families experiencing homelessness.

Family CE Access Points are operated by two non-profit service providers, Catholic Charities and Compass Family Services, at three community locations: Central City Access Point, Bayview Access Point and Mission Access Point

Family Access Points provide problem solving, assessment, prioritization, and referral to housing, and other community services for San Francisco families experiencing homelessness.

Adults (aged 18 or older ) without minor children can be served via Adult Coordinated Entry. Youth aged 18 to 27 can also receive services at Adult Access Points.

Youth between the ages of 18 and 27 can also be served via Youth Coordinated Entry.

The Department of Homelessness and Supportive Housing offers Adult Coordinated Entry at community Access Points for adults aged 18 and older without minor children. Access Points are localized community gateways into San Francisco’s Homelessness Response System, which is the overall system of programs and housing opportunities for adults experiencing homelessness.

Operated by multiple non-profit service providers, these Access Points provide Problem Solving, assessment, prioritization, and referral to housing and other community services for San Francisco adults experiencing homelessness.

Families with children under the age of 18 can be served via Family Coordinated Entry.

Youth between the ages of 18 and 27 can also be served via Youth Coordinated Entry.

Effective June 1^st 2022, Homeward Bound will be sunsetting as a stand-alone program. Travel and relocation services will be fully integrated into HSH’s community-based Access Points. Any household experiencing homelessness who may need travel and relocation assistance to reunite or reconnect with a support system outside of San Francisco, will be able to access services through the Problem Solving Program at any of the HSH Access Points listed here.

Homeward Bound Testimonial:

Tanya* a mother escaping domestic violence with two young children came to San Francisco seeking a better life. She and her children spent five months at the Hamilton Family Shelter. Overwhelmed and struggling, she reached out to her mother in Georgia, who in turn contacted Homeward Bound for help. In a matter of days, Homeward Bound was able to get Tanya and her children safely on a Greyhound bus home to Georgia. Tanya called her Homeward Bound case manager from every state until she was reunited with her grateful mother. Once a client is reunited with friends, family or loved ones, Homeward Bound follows-up with phone calls and outreach.

*an alias to protect client privacy