Search Results for: access points

If you are at risk of or experiencing homelessness, contact a Coordinated Entry Access Point to get assistance.

Access Point staff provide housing problem solving and assess your needs. If you’re eligible, they connect you with housing resources and other community services for people experiencing homelessness in San Francisco.

Adults (over the age of 18, without minor children)	Adult Access Points
Young adults (ages 18-24 upon intake)	Youth Access Points
Families (adults with children under the age of 18)	Family Access Points

Other Resources

• People at risk of homelessness can apply for San Francisco’s Emergency Rental Assistance Program.

• Unaccompanied minors (under age 18) can contact Huckleberry House or Diamond Youth Shelter to access shelter and other resources.

• Survivors of violence are welcome at all Access Points. Visit sf.gov for additional resources.

Families with children under the age of 18 can contact a Coordinated Entry Access Point or request an emergency placement at the programs listed below.

Oasis Family Shelter

Oasis Family Shelter, run by Providence Foundation, has some beds for self-referral for families who need emergency placements for up to 14 days. The program offers 10 beds for families who need an emergency shelter placement.  If the beds are full, the 14-Day Emergency Placement staff will put the family’s name on a Callback Waitlist and call the family back once a bed is available.

All assigned 14-Day Emergency Placement staff try to ensure all emergency shelter placement calls are answered and responded to in a timely manner.

Call: (415) 368-1798 for services at Oasis Family Shelter.

Space is limited based on availability.

Buena Vista Horace Mann Stay-Over Program

The Stay-over Program at Buena Vista Horace Mann is for San Francisco Unified School District students and their families who are experiencing homelessness and are attending San Francisco K-12 public schools (not including charter or private schools).

Stay Over Program at BVHM 3351 23rd Street

Monday – Friday: 7PM – 7AM Saturday, Sunday & SFUSD Holidays: 24 Hours

628-215-2080 – Office line 9a -5p 415-879-4316 – Shelter line 7p – 7a

Urgent Accommodation Vouchers for Families and Pregnant People

The 14-Day Emergency Placement Urgent Accommodation Voucher (UAV) is a self-referral program that allows families and pregnant people experiencing homelessness to receive immediate shelter in a San Francisco hotel. To access this 14-day emergency placement, please contact Compass Family Services at 415-340-0572 to inquire about room availability.

Emergency Congregate Shelter for Pregnant People

This special 14-day Emergency Placement at Hamilton Family Emergency Shelter is for pregnant people and pregnant couples experiencing homelessness, without minor children. For pregnant people with children, please call the access points listed above.

This program is designed to provide low barrier access to shelter for pregnant persons and pregnant couples experiencing homelessness. The program goal is to ensure the pregnant person or couple is engaged in the Coordinated Entry process, completes a Family Success Plan, and is connected to the following resources:

• HSA Program benefits (i.e. Medi-Cal, CalWORKs, CalFresh)
• Prenatal care programs
• Behavioral Health
• Financial Coaching

To access this space-limited program, please call: 628-250-0016

The Department of Homelessness and Supportive Housing offers Coordinated Entry for Youth at our community Access Points. These Access Points are localized community gateways for youths aged 18 to 24 (upon intake) experiencing homelessness into San Francisco’s Homelessness Response System, which is the overall system of programs and housing opportunities for those experiencing homelessness.

These Access Points provide Problem Solving, assessment, prioritization, and referral to housing and other community services for San Francisco youth experiencing homelessness.

Adults (aged 18 or older ) without minor children can be served via Adult Coordinated Entry. Youth aged 18 to 24 can also receive services at Adult Access Points.

Families with children under the age of 18 can be served via Family Coordinated Entry.

Additional information on Youth Coordinated Entry:

• San Francisco Youth Homeless System and Coordinated Entry Project Framing Report

The Department of Homelessness and Supportive Housing offers Family Coordinated Entry at our community Access Points. Family Access Points are localized community gateways for families with children under the age of 18 experiencing homelessness to access San Francisco’s Homelessness Response System, which is the overall system of programs and housing opportunities for families experiencing homelessness.

Family CE Access Points are operated by two non-profit service providers, Catholic Charities and Compass Family Services, at three community locations: Central City Access Point, Bayview Access Point and Mission Access Point

Family Access Points provide problem solving, assessment, prioritization, and referral to housing, and other community services for San Francisco families experiencing homelessness.

Adults (aged 18 or older ) without minor children can be served via Adult Coordinated Entry. Youth aged 18 to 27 can also receive services at Adult Access Points.

Youth between the ages of 18 and 27 can also be served via Youth Coordinated Entry.

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The Department of Homelessness and Supportive Housing (HSH) regularly seeks proposals from organizations interested in contracting with the Department to provide support services, shelter and housing to people experiencing homelessness in San Francisco to meet the goals set in the HSH Strategic Framework.

See below for upcoming, active, and closed procurements.

Please complete this form to receive courtesy procurement notifications from HSH.

Active Procurement Opportunities

Request for Proposal #141 Shelter Ancillary Services

Description

The City and County of San Francisco Department of Homelessness and Supportive Housing invites proposals from qualified Proposers for four Shelter Ancillary services including Meals for Navigation Centers and Shelters, Hot Meals for Alternative Shelter Sites, Shelter Transportation services, and Shelter Client Advocacy services.

Schedule

• RFP Issued: Tuesday, August 8, 2023
• Pre-Proposal Conference: Tuesday, August 15, 2023 from 2-3:30
• Deadline for Written Questions: Tuesday August 15, 2023
• Answers and Clarifications Published: Tuesday, August 22, 2023
• Revised Questions and Answers Published: Friday August 25, 2023
• Deadline to Submit Proposals: Tuesday September 26, 2023 by 2:00 pm Tuesday October 3, 2023 by 2:00pm
• Oral Presentation/ Interview: November 7, 2023 November 14, 2023
• Intent to Award Notification: November 14, 2023 November 21, 2023

Questions and Communications

From the date this solicitation is issued until the date the competitive process of this solicitation is completed (either by cancelation or award), Proposers and their subcontractors, vendors, representatives and/or other parties under Proposer’s control, shall communicate solely with the Contact whose name appears in this Proposal. Any attempt to communicate with any party other than the Contact whose name appears in this Proposal, including any City official, representative or employee, is strictly prohibited. Failure to comply with this communications protocol may, at the sole discretion of City, result in the disqualification of the Proposer or potential Proposer from the competitive process. This protocol does not apply to communications with the City regarding business that is unrelated to this Proposal.

Documents

• RFP #HSH2023-141 Shelter Ancillary Services
• RFP #141 Shelter Ancillary Services REVISED Questions and Answers
• RFP #141 Shelter Ancillary Services Pre Proposal Conference Slides

Addendum

• RFP #141 Shelter Ancillary Services Addendum 1
• RFP #141 Shelter Ancillary Services Addendum 2

Appendices

• Appendix 1a Meals for Navigation Centers and Shelters Application UPDATE
• Appendix 1b Hot Meals for Alternative Shelter Sites Application UPDATE
• Appendix 1c Shelter Transportation Application UPDATE
• Appendix 1d Shelter Client Advocacy Application UPDATE
• Appendix 2a Meals for Navigation Centers and Shelters Budget Proposal UPDATE
• Appendix 2b Hot Meals for Alternative Shelter Sites Budget Proposal UPDATE
• Appendix 2c Shelter Transportation Budget Proposal Template
• Appendix 2d Shelter Client Advocacy Budget Proposal Template
• Appendix 3a: Meals for Navigation Centers and Shelters Minimum Qualifications
• Appendix 3b: Hot Meals for Alternative Shelter Sites Minimum Qualifications
• Appendix 3c: Shelter Transportation Services Minimum Qualifications
• Appendix 3d: Shelter Client Advocacy Services Minimum Qualifications

Attachments

• Attachment 1a City’s Proposed Grant Terms
• Attachment 1b City’s Proposed Contract Terms
• Attachment 2 Proposer Questionnaire and References UPDATE
• Attachment 3 HCAO and MCO Declaration Form
• Attachment 4 First Source Hiring Form
• Attachment 5 CMD Form 3

Notice of Funding Opportunity: BIPOC Equity Fund

Description

The Department of Homelessness and Supportive Housing (HSH)’s Office of Equity and Inclusion is announcing a funding opportunity to support BIPOC (Black, Indigenous, people of color) organizations who provide/aim to provide homeless services in San Francisco, with intent in achieving new levels of effectiveness and strengthen their systems as well as support their access to resources that will facilitate the organization’s progress in achieving their goals centered around providing homeless resources. The form is available here. Downloadable application: https://tinyurl.com/HSHbipocequityfunddownload. HSH is unable to accept any handwritten submissions, narratives, or responses even in part.

Schedule

• NOFO Issued: Monday, July 17, 2023
• Deadline for Written Questions: Monday, July 24, 2023 by 5:00pm
• Answers and Clarifications Published: Thursday, July 27, 2023
• Fully Completed Expression of Interest Forms Due: Monday, August 14, 2023 by 5:00pm
• Submissions Review Complete: Monday, August 21, 2023 Tuesday, August 29, 2023
• Virtual Video Interviews with shortlisted grantees: Monday, August 21, 2023 – Monday, Sept 4, 2023 Monday, September 4, 2023 – Monday, Sept. 18, 2023
• Intent to Award Notification: Monday, September 18, 2023 Friday, September 25, 2023
• Fund Disbursement Complete by: Monday, October 16, 2023 November 11, 2023

Questions and Communications

Interested applicants must submit all questions and applications to HSH-EquityOffice@sfgov.org no later than the stated deadlines to be considered. Questions and applications received after the applicable deadlines will not be considered. Interested parties must not contact City staff other than the email address stated in this document.

Documents

• Questions and Clarifications

Request for Proposals (RFP) #140 Contract Lifecycle Management System (CLMS)

Description

The City and County of San Francisco (“City”) Department of Homelessness and Supportive Housing (HSH) invites Proposals from qualified suppliers (Proposers/Applicants) of a Contract Lifecycle Management System (CLMS) whose proposed solution meets or exceeds current HSH requirements and will allow HSH to continue to leverage this solution well into the future as the needs of HSH grow and evolve.

Schedule

• RFP Issued: Tuesday, June 13, 2023
• Pre-Proposal Conference: Tuesday, June 20, 2023 at 10:00am
• Deadline for Written Questions: Tuesday, June 27, 2023 by 5:00pm
• Answers and Clarifications Published: Tuesday, July 11, 2023 Friday, July 14, 2023
• Deadline to Submit Proposals: Tuesday, August 8, 2023 by 2:00pm
• Oral Presentations/Interviews: Monday-Wednesday, September 18-20, 2023
• Intent to Award Notification: September 2023
• Agreement Commence: January 1, 2024

Questions and Communications

From the date this solicitation is issued until the date the competitive process of this solicitation is completed (either by cancelation or award), Proposers and their subcontractors, vendors, representatives and/or other parties under Proposer’s control, shall communicate solely with the Contact whose name appears in this Proposal. Any attempt to communicate with any party other than the Contact whose name appears in this Proposal, including any City official, representative or employee, is strictly prohibited. Failure to comply with this communications protocol may, at the sole discretion of City, result in the disqualification of the Proposer or potential Proposer from the competitive process. This protocol does not apply to communications with the City regarding business that is unrelated to this Proposal.

Documents

• RFP #HSH2023-140 (RFP 140) CLMS
• RFP #140 CLMS Questions and Answers
• RFP #140 Pre-Proposal Conference Slides

Addendum

• Addendum 1

Appendices

• Appendix 1: Application Template
• Appendix 2: Price Proposal Template

Attachments

• Attachment 1: Proposed Agreement Terms
• Attachment 2: Proposer Questionnaire and References
• Attachment 3: CMD Form 3
• Attachment 4: HCAO and MCO Declaration Forms
• Attachment 5: First Source Hiring Form
• Attachment 6: CLMS Data Fields
• Attachment 7: CLMS Requirements Workbook
• Attachment 8: CLMS Roadmap
• Attachment 9: CLMS List of Reports
• Attachment 10: New Agreement and Amendment Workflow Diagram
• Attachment 11: Overview of HSH’s CLMS
• Attachment 12: Process Flowcharts
• Attachment 13: Wireframes

Solicitation of Interest (SOI) for Mission Cabins

Description

The City and County of San Francisco (“City”) Department of Homelessness and Supportive Housing (HSH) is soliciting applications from qualified community-based organizations (CBO) to operate the new Mission Cabins program at 1979 Mission Street, which will serve adults experiencing homelessness in a “tiny home” shelter setting similar to the successful Cabin Pilot Project at 33 Gough Street. By U.S. Department of Housing and Urban Development (HUD) definition, this program is considered emergency shelter and accordingly will follow all applicable City shelter policies and procedures. The Mission Cabins are tentatively scheduled to open in October 2023.

To be considered for funding under this Solicitation, Applicants must meet the following Minimum Requirements:

• At least two years of experience providing shelter or homeless services.
• Must be a certified City vendor or have initiated the process to become a City vendor, as evidenced by registering at the San Francisco City Partner website by the time of submitting materials for the Solicitation of Interest (SOI).
• Must be in good standing with the California Attorney General’s Registry of Charitable Trusts
  • Good standing may include nonprofit suppliers in closed, current, exempt, or probationary status with the Registry of Charitable Trusts. Providers may check their status: https://rct.doj.ca.gov/Verification/Web/Search.aspx?facility=Y

HSH is seeking a CBO that will provide the best overall value and highest quality guest services. Collaborations are welcome, however, HSH seeks to create one agreement with a lead organization, which may subcontract with other providers.

Schedule

• Solicitation Issued: May 9, 2023
• Solicitation Questions Deadline: May 26, 2023
• Solicitation Answers and Clarifications Published: June 2, 2023
• Application Due Date: June 9, 2023 at 5:00 PM
• Intent to Award Notification: July, 2023
• Grant Agreements Begin: October, 2023

Questions and Communications

Interested applicants must submit all questions and applications to HSHTemporaryShelter@sfgov.org no later than the stated deadlines to be considered. Questions and applications received after the applicable deadlines will not be considered. Interested parties must not contact City staff other than the email address stated in this document.

Documents

• Solicitation of Interest
• Appendix 1: Application Template SOI
• Appendix 2: Budget Template SOI
• Attachment 1 – Concept Budget – Mission Cabins
• Questions and Clarifications

Request for Proposals (RFP) #139 San Francisco Homeless Outreach Teams (SFHOT) Services

Description

The City and County of San Francisco (“City”) Department of Homelessness and Supportive Housing (HSH) invites Proposals from qualified applicants to provide San Francisco Homeless Outreach Teams (SFHOT) Services including Outreach and Case Management to unsheltered adults, youth, and families.

Schedule

• RFP Issued: Friday April 7, 2023
• Pre-Proposal Conference: April 14, 2023
• Deadline for Written Questions: April 14, 2023
• Answers and Clarifications Published: April 21, 2023
• Deadline to Submit Proposals: Wednesday May 17, 2023 by 2:00 pm Monday June 5, 2023 by 2:00 pm
• Oral Presentations/ Interviews: June 20, 2023 Friday July 14, 2023
• Intent to Award Notification: June 27, 2023 Friday July 21, 2023
• Agreement Commence: December 1, 2023

Questions and Communications

From the date this solicitation is issued until the date the competitive process of this solicitation is completed (either by cancelation or award), Proposers and their subcontractors, vendors, representatives and/or other parties under Proposer’s control, shall communicate solely with the Contact whose name appears in this Proposal. Any attempt to communicate with any party other than the Contact whose name appears in this Proposal, including any City official, representative or employee, is strictly prohibited. Failure to comply with this communications protocol may, at the sole discretion of City, result in the disqualification of the Proposer or potential Proposer from the competitive process. This protocol does not apply to communications with the City regarding business that is unrelated to this Proposal.

Documents

• RFP #HSH2023-139 (RFP #139) SFHOT Services
• RFP #139 SFHOT Services Question and Answers
• RFP #139 SFHOT Services Preproposal Conference Slides

Addendum

• Addendum 1
• Addendum 2

Appendices

• Appendix 1: Application Template UPDATE
• Appendix 2: Budget Proposal Template

Attachments

• Attachment 1: Proposed Agreement Terms
• Attachment 2: Proposer Questionnaire and References
• Attachment 3: HCAO and MCO Declaration Forms
• Attachment 4: First Source Hiring Form

Solicitation of Interest – Flexible Housing Subsidy Pool Program for Ending Transgender Homelessness Initiative

Description

San Francisco’s Department of Homelessness and Supportive Housing (HSH) is soliciting Applications from community-based organizations to operate a Flexible Housing Subsidy Pool (FHSP) program for the City-wide Ending Transgender Homelessness Initiative (ETH). ETH is a collaborative partnership providing funding for behavioral health services and housing interventions for TGNC San Franciscans experiencing homelessness. Among these housing interventions is FHSP, a permanent scattered-site subsidy program offering housing location and case management services and capping participant rent payments at 30% of income. HSH seeks providers who will deliver, or collaborative with other providers to deliver, these services to TGNC residents with a trauma-informed and equity-driven approach.

Schedule

• Solicitation Issued: Wednesday February 22, 2023
• Solicitation Questions Deadline: March 7, 2023 by 5:00 PM
• Solicitation Answers and Clarifications Published: March 14, 2023 March 17, 2023
• Applications Due Date: March 24, 2023 March 29, 2023 by 5:00 PM
• Intent to Award Notification: April/ May 2023
• Grant Agreements Begin: July 1, 2023

Questions and Communications

Interested parties must submit all questions to Cricket.Miller@sfgov.org no later than the Solicitation Questions Deadline.

Applicants must submit all application materials no later than the Application Due Date to be considered.

Interested parties may not contact any City employee about this SOI other than the contact listed: Cricket Miller.

Documents

• Solicitation of Interest FHSP ETH
• Appendix 1 Application Template – UPDATED 3/8/2023
• Appendix 2 Budget Template
• Provider Presentation Slide Deck
• ETH FHSP SOI Questions and Clarifications

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Solicitation of Interest – Problem Solving Services (non-Access Point)

Description

The Department of Homelessness and Supportive Housing (HSH) is soliciting applications from community-based organizations to provide Problem Solving services to households (families, youth and/or single adults) experiencing homelessness, as defined by the San Francisco Department of Homelessness and Supportive Housing (HSH) definitions. 

The Department is seeking qualified applicants who demonstrate the necessary expertise, experience, and capacity to provide Problem Solving Services. The successful delivery of Problem Solving requires staff to truly understand the dynamics of homelessness, be skilled at motivational interviewing techniques, and embrace and embody strength-based, person-centered, trauma-informed, and harm-reducing principles.

Problem Solving services are available to any household experiencing homelessness in San Francisco who has an annual household income at the time of assistance no higher than 50% of the Area Median Income (AMI). Problem Solving services are being offered in all HSH Access Points and at 12 Family Shelters. One of the purposes of this SOI is to be able to reach a broader community (especially households who may never interact with the Homelessness Response System) by selecting a Problem Solving provider who will not function as an Access Point.

Schedule

• Solicitation Issued: Thursday, November 10, 2022
• Solicitation Questions Deadline: Thursday, November 17, 2022
• Solicitation Answers and Clarifications Published: Friday, November 18 COB
• Applications Due Date: Thursday, December 8, 2022
• Intent to Award Notification: January 2023
• Grant Agreements Begin: February/March 2023

Questions and Communications

Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this SOI. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. Interested providers must submit the information requested in the solicitation via email to Julieta.Barcaglioni@sfgov.org as instructed in the SOI document by 5pm on the Applications Due Date.

Documents

• Solicitation of Interest Problem Solving Services (non-Access Point)
• Appendix 1: Application Template SOI Problem Solving Services (non-Access Point)
• Appendix 2: Budget Template SOI Problem Solving Services (non-Access Point)
• Problem Solving Overview (pdf file)

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