Search Results for: access points

San Francisco offers three programs that help people who are experiencing homelessness or at risk of homelessness reunite with support networks and stable homes outside the city. We track how many people we’ve served in each program in the dashboard below.

• Problem Solving Relocation Assistance: Offered by the Department of Homelessness and Supportive Housing (HSH) for unhoused clients.
  • This program started in July 2022 as the successor to the longstanding Homeward Bound program.

• County Adult Assistance Program (CAAP) Relocation Assistance: Offered by the Human Services Agency (HSA) for CAAP recipients.
  • This program started in April 2023.

• Journey Home: Offered by HSA and HSH as part of the Drug Market Agency Coordination Center (DMACC) for unhoused people and people with substance use disorders.
  • This program started in September 2023.

Scroll down for more information about these programs. You can also get information on how to access these services.

Relocation Assistance Programs

These three programs all help people relocate outside San Francisco to reunite with family or support networks. Each program has different entry points and slightly different resources.

HSH: Problem Solving Relocation Assistance

For:	People experiencing homelessness (including people about to lose their housing) with income up to 50% of the area median income (AMI).
Services:	Travel assistance, coordination with support networks, and flexible financial assistance for moving into housing in new community.
Access:	HSH Access Points, family shelters, and five community locations.
History:	Fully launched in July 2022 as one element of HSH’s problem solving services for unhoused people. This service replaced a previous program called Homeward Bound that only offered bus tickets. Homeward Bound was operated by HSA from 2005 to 2016.HSH operated the program from 2016 to 2022, when it transitioned into problem solving. Between 2005 and 2022, Homeward Bound helped households relocate 10,600 times.

HSA: County Adult Assistance Program (CAAP) Relocation Assistance

For:	County Adult Assistance Program (CAAP) clients, housed or unhoused. Includes clients without an active case (i.e., in application phase or discontinued).
Services:	Travel assistance and coordination with support networks.
Access:	CAAP office at 1235 Mission Street.
History:	Launched in April 2023 to expand on HSH’s relocation services.

HSA & HSH: Journey Home

For:	People experiencing homelessness and/or people with substance use disorders.
Services:	Travel assistance and temporary shelter (as needed). Lowest-barrier approach to quickly help people in need relocate.
Access:	Referrals from outreach teams, law enforcement, and any other group or individual self-referrals. Call (669) 265-9373 from Monday to Friday, 8AM – 5PM. Teams respond in the field.
History:	Launched in September 2023 as part of the Drug Market Agency Coordination Center (DMACC).

Housing problem solving includes interventions to divert or rapidly exit people from homelessness.

Problem solving helps people identify possible pathways to resolve their current housing crisis without needing ongoing shelter or a housing resource from the homelessness response system (HRS). The foundation of problem solving is a creative, strengths-based conversation that helps people explore all safe housing options available to them – the person or household drives their own solutions. A problem solving resolution is achieved when a household has found a safe, indoor solution to their housing crisis outside of the HRS.  

We publish monthly updates about the number of households receiving problem solving assistance. We also report on people served through the City’s relocation assistance programs.

Eligibility

Any household experiencing homelessness in San Francisco is eligible for problem solving Interventions (refer to HSH’s definition of homelessness document) who has an annual household income at the time of assistance no higher than 50% of the Area Median Income (AMI).

Interventions

Housing problem solving interventions include:

• Problem solving conversations: help identify real-time solutions to a housing crisis
• Housing location assistance: helps households with income but without an immediate housing plan locate a place to rent
  • Includes shared housing placements to increase exits to housing
• Travel and relocation support outside San Francisco: travel and relocation assistance that results in a housing connection/safe housing plan in another community
  • The Human Services Agency leads two additional relocation assistance programs: Homeward Bound and Journey Home. Get more information on our Housing and Problem Solving Assistance page.
  • Visit our Citywide Relocation Assistance Dashboard to learn more.
• Reunification, mediation, and conflict resolution: helps households stay in a current or recent housing situation or new housing situation with mediation support
• Financial assistance: Flexible financial resources to cover specific costs that will assist households to stay in a safe, indoor place outside the HRS
• Connections to employment: currently a pilot with OEWD
• Referrals and links to a range of community services

Problem solving is offered at Coordinated Entry Access Points, five community locations, and family shelters.

Coordinated Entry is the “front door” to the homelessness response system (HRS). It is designed to assess, prioritize and match people experiencing homelessness to housing opportunities efficiently and consistently. Coordinated Entry uses a locally designated population-specific assessment, a centralized data system, a “by name” database of clients, and a prioritization method.

Coordinated Entry Access Points are the community gateways into San Francisco’s HRS and serve: adults, families and young adults ages 18 to 27. Some Access Points focus on subpopulations that benefit from a tailored approach, like veterans and justice-involved people. Access points connect clients to housing, housing problem solving, and other resources. Youth and families can access shelter at these sites.

• Families with children under the age of 18 can use Family Access Points.              
• Adults over the age of 18 without minor children can use Adult Access Points. 
• Young adults (ages 18-27) can use the Youth CE Access Points, although some services are only available for people under 24.

All Access Points provide the same assessment approach.

In 2022, HSH started the Coordinated Entry Redesign process to improve the system. Learn more about the Coordinated Entry Redesign Process.

You can access data about monthly assessments through Coordinated Entry and the demographics of people served.

Key Coordinated Entry Documents

• Coordinated Entry Core Elements  (US Department of Housing and Urban Development)
• San Francisco Coordinated Entry Written Standards (adopted September 11, 2023)
• HSH Definitions of Homelessness (adopted September 11, 2023)
• Housing Referral Status Threshold Adjustment (January 25, 2023)
• Adult/Young Adult Housing Primary Assessment (March 29, 2024)
• Family Housing Primary Assessment (November 1, 2022)
• CE 101 (April 2023)
• Participant grievance resources (systemwide)

Other Coordinated Entry Resources

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Coordinated Entry Testimonial:

Barry*, a San Francisco native, recently moved into his new home after experiencing homelessness for over two years.  After his divorce, Barry alternated between couch-surfing, staying in shelters, and living on the streets.  He suffered a stroke, which resulted in him having significantly limited mobility and difficulty speaking.  During the COVID-19 pandemic, Barry received a room at a Shelter-in-Place hotel operated by Episcopal Community Services.  With the assistance of Adult Coordinated Entry, he secured permanent supportive housing, and he says he is delighted to “move forward and live my life” now that he has housing stability.

*Barry is an alias to protect client privacy

The Homelessness Oversight Commission will meet on the first Thursday of every month. Meetings are conducted in-person and will be live-streamed on SFGovTV or Channel 78. Remote access information for virtual public comment is included in each agenda.

For more information contact Commission Secretary Bridget Badasow at bridget.badasow@sfgov.org.

For archived meeting information, please visit the HOC Meeting Archive.

October 10, 2024 Homelessness Oversight Commission Special Meeting

September 5, 2024 Regular Homelessness Oversight Commission Meeting

August 1, 2024 Regular Homelessness Oversight Commission Meeting

2024 Homelessness Oversight Commission Meetings

July Homelessness Oversight Commission Meeting

June 6, 2024 Regular Homelessness Oversight Commission Meeting

April 4, 2024 Regular Homelessness Oversight Commission Meeting

February 16, 2024 Homelessness Oversight Commission meetings: Meeting continued from February 12, 2024 and Special Meeting.

February 12, 2024 Homelessness Oversight Commission Special Meeting

Request for Proposals (RFP) #140 Contract Lifecycle Management System (CLMS)

Description

The City and County of San Francisco (“City”) Department of Homelessness and Supportive Housing (HSH) invites Proposals from qualified suppliers (Proposers/Applicants) of a Contract Lifecycle Management System (CLMS) whose proposed solution meets or exceeds current HSH requirements and will allow HSH to continue to leverage this solution well into the future as the needs of HSH grow and evolve.

Schedule

• RFP Issued: Tuesday, June 13, 2023
• Pre-Proposal Conference: Tuesday, June 20, 2023 at 10:00am
• Deadline for Written Questions: Tuesday, June 27, 2023 by 5:00pm
• Answers and Clarifications Published: Tuesday, July 11, 2023 Friday, July 14, 2023
• Deadline to Submit Proposals: Tuesday, August 8, 2023 by 2:00pm
• Oral Presentations/Interviews: Monday-Wednesday, September 18-20, 2023
• Intent to Award Notification: September 2023
• Agreement Commence: January 1, 2024

Questions and Communications

From the date this solicitation is issued until the date the competitive process of this solicitation is completed (either by cancelation or award), Proposers and their subcontractors, vendors, representatives and/or other parties under Proposer’s control, shall communicate solely with the Contact whose name appears in this Proposal. Any attempt to communicate with any party other than the Contact whose name appears in this Proposal, including any City official, representative or employee, is strictly prohibited. Failure to comply with this communications protocol may, at the sole discretion of City, result in the disqualification of the Proposer or potential Proposer from the competitive process. This protocol does not apply to communications with the City regarding business that is unrelated to this Proposal.

Documents

• RFP #HSH2023-140 (RFP 140) CLMS
• RFP #140 CLMS Questions and Answers
• RFP #140 Pre-Proposal Conference Slides

Addendum

• Addendum 1

Appendices

• Appendix 1: Application Template
• Appendix 2: Price Proposal Template

Attachments

• Attachment 1: Proposed Agreement Terms
• Attachment 2: Proposer Questionnaire and References
• Attachment 3: CMD Form 3
• Attachment 4: HCAO and MCO Declaration Forms
• Attachment 5: First Source Hiring Form
• Attachment 6: CLMS Data Fields
• Attachment 7: CLMS Requirements Workbook
• Attachment 8: CLMS Roadmap
• Attachment 9: CLMS List of Reports
• Attachment 10: New Agreement and Amendment Workflow Diagram
• Attachment 11: Overview of HSH’s CLMS
• Attachment 12: Process Flowcharts
• Attachment 13: Wireframes

Request for Proposals (RFP) #139 San Francisco Homeless Outreach Teams (SFHOT) Services

Description

The City and County of San Francisco (“City”) Department of Homelessness and Supportive Housing (HSH) invites Proposals from qualified applicants to provide San Francisco Homeless Outreach Teams (SFHOT) Services including Outreach and Case Management to unsheltered adults, youth, and families.

Schedule

• RFP Issued: Friday April 7, 2023
• Pre-Proposal Conference: April 14, 2023
• Deadline for Written Questions: April 14, 2023
• Answers and Clarifications Published: April 21, 2023
• Deadline to Submit Proposals: Wednesday May 17, 2023 by 2:00 pm Monday June 5, 2023 by 2:00 pm
• Oral Presentations/ Interviews: June 20, 2023 Friday July 14, 2023
• Intent to Award Notification: June 27, 2023 Friday July 21, 2023
• Agreement Commence: December 1, 2023

Questions and Communications

From the date this solicitation is issued until the date the competitive process of this solicitation is completed (either by cancelation or award), Proposers and their subcontractors, vendors, representatives and/or other parties under Proposer’s control, shall communicate solely with the Contact whose name appears in this Proposal. Any attempt to communicate with any party other than the Contact whose name appears in this Proposal, including any City official, representative or employee, is strictly prohibited. Failure to comply with this communications protocol may, at the sole discretion of City, result in the disqualification of the Proposer or potential Proposer from the competitive process. This protocol does not apply to communications with the City regarding business that is unrelated to this Proposal.

Documents

• RFP #HSH2023-139 (RFP #139) SFHOT Services
• RFP #139 SFHOT Services Question and Answers
• RFP #139 SFHOT Services Preproposal Conference Slides

Addendum

• Addendum 1
• Addendum 2

Appendices

• Appendix 1: Application Template UPDATE
• Appendix 2: Budget Proposal Template

Attachments

• Attachment 1: Proposed Agreement Terms
• Attachment 2: Proposer Questionnaire and References
• Attachment 3: HCAO and MCO Declaration Forms
• Attachment 4: First Source Hiring Form

Solicitation of Interest – Flexible Housing Subsidy Pool Program for Ending Transgender Homelessness Initiative

Description

San Francisco’s Department of Homelessness and Supportive Housing (HSH) is soliciting Applications from community-based organizations to operate a Flexible Housing Subsidy Pool (FHSP) program for the City-wide Ending Transgender Homelessness Initiative (ETH). ETH is a collaborative partnership providing funding for behavioral health services and housing interventions for TGNC San Franciscans experiencing homelessness. Among these housing interventions is FHSP, a permanent scattered-site subsidy program offering housing location and case management services and capping participant rent payments at 30% of income. HSH seeks providers who will deliver, or collaborative with other providers to deliver, these services to TGNC residents with a trauma-informed and equity-driven approach.

Schedule

• Solicitation Issued: Wednesday February 22, 2023
• Solicitation Questions Deadline: March 7, 2023 by 5:00 PM
• Solicitation Answers and Clarifications Published: March 14, 2023 March 17, 2023
• Applications Due Date: March 24, 2023 March 29, 2023 by 5:00 PM
• Intent to Award Notification: April/ May 2023
• Grant Agreements Begin: July 1, 2023

Questions and Communications

Interested parties must submit all questions to Cricket.Miller@sfgov.org no later than the Solicitation Questions Deadline.

Applicants must submit all application materials no later than the Application Due Date to be considered.

Interested parties may not contact any City employee about this SOI other than the contact listed: Cricket Miller.

Documents

• Solicitation of Interest FHSP ETH
• Appendix 1 Application Template – UPDATED 3/8/2023
• Appendix 2 Budget Template
• Provider Presentation Slide Deck
• ETH FHSP SOI Questions and Clarifications

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Solicitation of Interest – Problem Solving Services (non-Access Point)

Description

The Department of Homelessness and Supportive Housing (HSH) is soliciting applications from community-based organizations to provide Problem Solving services to households (families, youth and/or single adults) experiencing homelessness, as defined by the San Francisco Department of Homelessness and Supportive Housing (HSH) definitions. 

The Department is seeking qualified applicants who demonstrate the necessary expertise, experience, and capacity to provide Problem Solving Services. The successful delivery of Problem Solving requires staff to truly understand the dynamics of homelessness, be skilled at motivational interviewing techniques, and embrace and embody strength-based, person-centered, trauma-informed, and harm-reducing principles.

Problem Solving services are available to any household experiencing homelessness in San Francisco who has an annual household income at the time of assistance no higher than 50% of the Area Median Income (AMI). Problem Solving services are being offered in all HSH Access Points and at 12 Family Shelters. One of the purposes of this SOI is to be able to reach a broader community (especially households who may never interact with the Homelessness Response System) by selecting a Problem Solving provider who will not function as an Access Point.

Schedule

• Solicitation Issued: Thursday, November 10, 2022
• Solicitation Questions Deadline: Thursday, November 17, 2022
• Solicitation Answers and Clarifications Published: Friday, November 18 COB
• Applications Due Date: Thursday, December 8, 2022
• Intent to Award Notification: January 2023
• Grant Agreements Begin: February/March 2023

Questions and Communications

Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this SOI. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. Interested providers must submit the information requested in the solicitation via email to Julieta.Barcaglioni@sfgov.org as instructed in the SOI document by 5pm on the Applications Due Date.

Documents

• Solicitation of Interest Problem Solving Services (non-Access Point)
• Appendix 1: Application Template SOI Problem Solving Services (non-Access Point)
• Appendix 2: Budget Template SOI Problem Solving Services (non-Access Point)
• Problem Solving Overview (pdf file)

Request for Proposals (RFP) City Gardens (333 12th Street) RFP#HSH2022-138 (RFP#138)

Description

The City and County of San Francisco (“City”) Department of Homelessness and Supportive Housing (HSH) invites Applications from qualified Applicants to operate and deliver services in a newly acquired Permanent Supportive Housing (PSH) building. PSH provides permanent solutions to homelessness through housing placements, subsidies, Support Services and Property Management. HSH is seeking providers, or collaborate with other providers, to deliver Support Services and Property Management services to ensure Tenants can remain stably housed.

Schedule

• RFP Issued: Tuesday June 14, 2022
• Pre-Proposal Conference: Tuesday June 21, 2022 at 10:00am
• Deadline for Written Questions: Tuesday June 28, 2022 by 5:00pm
• Answers and Clarifications Published: Tuesday July 5, 2022
• Deadline to Submit Proposals: Friday July 22, 2022 by 5:00pm
• Intent to Award Notification: August/September 2022
• Agreement Commence: Fall 2022

Questions and Communications

From the date this solicitation is issued until the date the competitive process of this solicitation is completed (either by cancelation or award), Proposers and their subcontractors, vendors, representatives and/or other parties under Proposer’s control, shall communicate solely with the Contact whose name appears in this Proposal. Any attempt to communicate with any party other than the Contact whose name appears in this Proposal, including any City official, representative or employee, is strictly prohibited. Failure to comply with this communications protocol may, at the sole discretion of City, result in the disqualification of the Proposer or potential Proposer from the competitive process. This protocol does not apply to communications with the City regarding business that is unrelated to this Proposal.

Documents

• Request for Proposals (RFP) City Gardens (333 12th Street) RFP#HSH2022-138 (RFP#138)
• RFP 138 Questions and Answers
• RFP 138 Pre-Proposal Conference PowerPoint
• Lease and Property Management Agreement

Appendices

• Appendix 1: Application Template
• Appendix 2a: Budget Template (Property Management)
• Appendix 2b: Budget Template (Support Services)

Attachments

• Attachment 1: CMD Form 3
• Attachment 2: First Source Hiring Form
• Attachment 3: HCAO and MCO Declaration Forms
• Attachment 4: Physical Needs Assessment
• Attachment 5: Resident Selection Plan

Solicitation of Interest (SOI) Direct Cash Transfer Program Pilot for Transitional Age Youth

Description:  

The Department of Homelessness and Supportive Housing (HSH) is seeking to fund a youth- serving community partner to design, implement, and manage a direct cash transfer (DCT) program pilot for youth between the ages of 18-24, usually referred to as Transitional Age Youth (TAY). Based on the most recent Point-in-Time count (conducted in 2019), there were 1,145 youth experiencing homelessness on a single night in San Francisco; 95% of these youth were TAY. In an effort to reduce the number of TAY experiencing homelessness in San Francisco, to increase TAY’s housing stability, and to expand the City’s inventory of available interventions to support ending youth homelessness, HSH is interested in piloting a DCT program.

Schedule

• SOI Issued: Monday May 9, 2022
• Solicitation Questions Deadline: Friday May 13, 2022 at 5pm
• Solicitation Answers and Clarifications Published: Friday May 20, 2022
• Application Due Date: Friday June 24, 2022 by 5pm
• Intent to Award Notification: July / August 2022
• Agreements Commence: September / October 2022

Questions and Communications: Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this SOI. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. Interested providers must submit the information requested in the solicitation via email to Julieta.Barcaglioni@sfgov.org as instructed in the SOI document by 5pm on the Applications Due Date.

Documents

• Solicitation of Interest Direct Cash Transfer Program Pilot For Transitional Age Youth
• Appendix 1: Application Template SOI DCT Youth
• Appendix 2: Budget Template SOI DCT Youth

Request For Proposals (RFP) Consultant Services RFP#HSH2022-137.1 (RFP# 137.1)

Description

The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites Applications from qualified Applicants to deliver consultant services to the City and County of San Francisco Department of Homelessness and Supportive Housing (HSH) on the planning, implementation, and sustainability of Housing Community Supports (HCS) under the California Advancing and Innovating Medi-Cal (CalAIM).

Schedule

• RFP Issued: Wednesday August 3, 2022
• Deadline for Written Questions: Wednesday August 10, 2022 by 5:00pm
• Answers and Clarifications Published: Wednesday August 17, 2022
• Deadline to Submit Proposals: Wednesday August 31, 2022 by 5:00pm
• Intent to Award Notification: September/October 2022
• Agreement Commence: Fall/Winter 2022

Questions and Communications

From the date this Solicitation is issued until the date the competitive process of this Solicitation is completed (either by cancelation or award), Proposers and their subcontractors, vendors, representatives and/or other parties under Proposer’s control, shall communicate solely with the Contact whose name appears in this Solicitation. Any attempt to communicate with any party other than the Contact whose name appears in this Solicitation, including any City official, representative or employee, is strictly prohibited. Failure to comply with this communications protocol may, at the sole discretion of City, result in the disqualification of the Proposer or potential Proposer from the competitive process. This protocol does not apply to communications with the City regarding business that is unrelated to this Solicitation.

Documents

• Request for Proposals (RFP) Consultant Services RFP#HSH2022-137.1 (RFP# 137.1)
• RFP 137.1 Questions and Answers

Appendices

• Appendix 1: Application Template
• Appendix 2: Price Proposal Template

Attachments

• Attachment 1: City’s Proposed Agreement Terms
• Attachment 2: CMD Form 3
• Attachment 3: First Source Hiring Form
• Attachment 4: HCAO and MCO Declaration Forms

SOLICITATION OF INFORMATION: Flexible Housing Subsidy Pool for Families, Flexible Housing Subsidy Pool for Transitional Age Youth (TAY), & Housing Ladder for Families

Description

The San Francisco Department of Homelessness and Supportive Housing is soliciting applications from providers to operate and deliver services for three new programs: Flexible Housing Subsidy Pool for families, Flexible Housing Subsidy Pool for transitional age youth, and Housing Ladder for families.  Flexible Housing Subsidy Pool and Housing Ladder programs provide permanent solutions to homelessness through housing location, housing coordination, landlord liaison, subsidy administration, and case management services. HSH is seeking providers who will deliver; or collaborate with other providers to deliver these services to ensure that the served populations maintain housing stability. Providers can apply for one, two, or three of these programs.

Schedule

• SOI Issued: Friday, June 3, 2022
• Solicitation Questions Deadline: Friday, June 10, 2022, by 5:00 PM
• Solicitation Answers and Clarifications Published: Friday, June 17, 2022 Tuesday, June 28, 2022
• Application Due Date: Wednesday, June 29, 2022 Tuesday, July 5, 2022, by 5:00 PM
• Intent to Award Notification: July 2022
• Agreements Commence: August 2022

Questions and Communications

Interested parties must submit all questions to Cricket.Miller@sfgov.org no later than the Solicitation Questions Deadline and must submit all information no later than the Applications Due Date to be considered. Interested parties must not contact City staff other than the contact stated in this document.

Documents

• Solicitation of Information: Flexible Housing Subsidy Pool for Families, Flexible Housing Subsidy Pool for Transitional Age Youth (TAY), & Housing Ladder for Families
• Solicitation of Information: Family and TAY FHSP and Family Housing Ladder Provider Call Presentation
• Flexible Housing Subsidy Pool for Families Draft Appendix-2
• Flexible Housing Subsidy Pool for TAY Draft Appendix-2
• Housing Ladder for Families Draft Appendix-2
• Appendix 1 Application Template Scattered Sites Programs
• Family FHSP and TAY FHSP and Family Housing Ladder SOI Questions and Clarifications

Solicitation of Interest (SOI) Urgent Accommodation Vouchers

Description:  

The Department of Homelessness and Supportive Housing (HSH) is seeking a provider(s) to operate the Urgent Accommodation Voucher (UAV) Program, which will provide temporary hotel stays and supportive services to Families and Pregnant People, Survivors of Violence, and Transitional Age Youth (TAY). HSH encourages providers of color and those with experience working with LGBTQ+, undocumented, and other communities to express their interest in operating this program. Collaborations are welcome; however, HSH seeks to create one agreement with a lead organization per population (i.e., up to three lead organizations), which may subcontract with other providers.

Schedule

• SOI Issued: May 17, 2022
• Application Due Date: Wednesday, June 8, 2022 by 5pm

Questions and Communications: Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this SOI. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. Interested providers must submit the information requested in the solicitation via email to HSHTemporaryShelter@sfgov.org as instructed in the SOI document by 5pm on the Applications Due Date.

Documents

• Informal Solicitation Urgent Accommodation Vouchers
• Urgent Accommodation Voucher Concept Budget

Solicitation of Interest (SOI) Coordinated Entry and Problem Solving Services to the Justice-Involved Population

Description:  

The Department of Homelessness and Supportive Housing (HSH) is soliciting applications from community based organizations to provide Coordinated Entry and Problem Solving services to the justice-involved population. The goal of these services is to bridge the gaps between the justice involved population and the Homelessness Response System (HRS).

HSH is seeking community-based organizations who demonstrate the necessary expertise, experience, and capacity to provide Coordinated Entry and Problem Solving Services to ensure the justice involved population experiencing homelessness has equitable access to the HRS.

After community input and consultation with experts in the justice system, HSH has identified households with individuals who are incarcerated in the San Francisco County Jail and are expected to be released to the community and those who have been granted pretrial release as the targeted population for this funding. This community-based agency will take part in a citywide effort among various city Departments and other community-based agencies to have a more intentional and holistic program delivery to the justice-involved population, starting with this specific sub-group and in future years expanding to other groups.

Schedule

• SOI Issued: Monday April 25, 2022
• SOI Re-Issued: Monday May 16, 2022
• Solicitation Questions Deadline: Friday April 29, 2022 Friday May 20, 2022
• Solicitation Answers and Clarifications Published: Friday May 6, 2022
• Application Due Date: Friday May 27, 2022 by 5pm Friday June 17, 2022 by 5pm
• Intent to Award Notification: June and July 2022 July/August 2022
• Agreements Commence: September 2022

Questions and Communications: Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this SOI. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. Interested providers must submit the information requested in the solicitation via email to Julieta.Barcaglioni@sfgov.org as instructed in the SOI document by 5pm on the Applications Due Date.

Documents

• Solicitation of Interest to Provide Coordinated Entry and Problem Solving Services to the Justice Involved Population
• Appendix 1: Application Template SOI CE-PS Justice Involved Population
• Appendix 2: Budget Template SOI CE-PS Justice Involved Population

SOI Answers and Clarification

Request for Proposals (RFP) Consultant Services RFP#HSH2022-137 (RFP# 137)

Description:  The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites Applications from qualified Applicants to deliver as-needed consultant services to the City and County of San Francisco Department of Homelessness and Supportive Housing (HSH).

Schedule

• RFP Issued: Wednesday April 6, 2022
• Deadline for Written Questions: Thursday April 14, 2022
• Answers and Clarifications Published: Wednesday April 20, 2022
• Deadline to Submit Proposals: Wednesday May 4, 2022
• Intent to Award Notification: May and June 2022
• Agreements Commence: Summer/Fall 2022

Limitation on Communications
From the date this Solicitation is issued until the date the competitive process of this Solicitation is completed (either by cancelation or award), Proposers and their subcontractors, vendors, representatives and/or other parties under Proposer’s control, shall communicate solely with the Contact whose name appears in this Solicitation. Any attempt to communicate with any party other than the Contact whose name appears in this Solicitation, including any City official, representative or employee, is strictly prohibited. Failure to comply with this communications protocol may, at the sole discretion of City, result in the disqualification of the Proposer or potential Proposer from the competitive process. This protocol does not apply to communications with the City regarding business that is unrelated to this Solicitation.

Documents

• RFP#HSH2022-137 (RFP# 137) Consultant Services

Appendices

• Appendix 1: Application Template (updated April 18, 2022)
• Appendix 2: Price Proposal Template

Attachments

• Attachment 1: City’s Proposed Agreement Terms
• Attachment 2: Proposer Questionnaire and References
• Attachment 3: CMD Form 3
• Attachment 4: First Source Hiring Form
• Attachment 5: HCAO and MCO Declaration Forms
• Answers and Clarifications

Request for Proposal (RFP) Housing Inspection Services RFP#HSH2022-136 (RFP# 136)

Description:  The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invites Proposals from qualified Proposers to provide inspection services related to federal subsidized housing, as required by the U.S Department of Housing and Urban Development (HUD) for tenants to secure and sustain housing.

Schedule

• Procurement Issued: March 9, 2022
• Procurement Questions Deadline: March 16, 2022 by 5:00 pm
• Procurement Answers and Clarifications Published: March 21, 2022
• Proposal Due: April 6, 2022 by 5:00 pm
• Intent to Award Notification: April/May 2022
• Agreements Commence: July 2022

Questions and Communications:  Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this RFP. Unauthorized contact may be cause for rejection of proposals at the City’s sole and absolute discretion. All questions must be submitted by email to HSHProcurements@sfgov.org by the RFP Questions Deadline.

Documents

• RFP#HSH2022-136 Inspection Services
• Appendix 1 (Application Template)
• Appendix 2 (Price Proposal Template)
• Attachment 1 (P-600 – RFP#136)
• Attachment 2 (Proposer Questionnaire and References – RFP#136)
• Attachment 3 (CMD Form 3 – RFP#136)
• Answers & Clarifications

Request For Information (RFI) Potential Permanent Supportive Housing Sites for Transitional Aged Youth (TAY) households (RFI# HSH2020-100B

Description

To assist the City and County of San Francisco with plans for providing permanent supportive housing, the Department of Homelessness and Supportive Housing (“City” or “HSH”) invites interested property owners and authorized representatives to submit information to assist the City in identifying suitable properties for the possible acquisition of permanent supportive housing sites to house Transitional Aged Youth households currently experiencing homelessness. These sites can include, but are not limited to, the acquisition of tourist hotels, residential Single-Room Occupancy (SRO) hotels, and other multi-unit housing sites.

Schedule

• RFI Issued: May 19, 2022
• Final Deadline for Submitting Information: September 30, 2022

RFI Questions and Communications
Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFI. All questions must be submitted by email to HSHhousing@sfgov.org.

Documents

• Request For Information (RFI) Potential Permanent Supportive Housing Sites for Transitional Aged Youth (TAY) households (RFI# HSH2020-100B)

Solicitation of Interest – Street Ambassador Services

Description: The San Francisco Department of Homelessness and Supportive Housing (HSH) is seeking to fund a nonprofit agency to provide teams of Street Ambassadors who can be flexibly deployed to different corridors surrounding HSH-funded shelters and permanent supportive housing (PSH) sites. HSH is interested in funding a program that provides opportunities to persons experiencing homelessness or those who are formerly homeless.

Schedule

• Solicitation Issued: February 17, 2022
• Applications Due: March 3, 2022
• Intent to Award Notifications: TBD

Questions and Communications: Interested providers must submit the information requested in the solicitation via email to HSHTemporaryShelter@sfgov.org with the subject “Street Ambassador SOI” by 5:00pm on the Applications Due Date to be considered. Interested parties must not contact City staff other than the contact stated in this document.

Documents

• Solicitation of Interest to Provide Street Ambassador Services
• Budget Template

Informal Solicitation – Baldwin SAFE Navigation Center

Description: The Department of Homelessness and Supportive Housing (HSH) is seeking an agency to operate the Baldwin SAFE Navigation Center program, which will serve adults experiencing homelessness in a non-congregate shelter setting. Collaborations are welcome, however, HSH seeks to create one agreement with a lead organization, which may subcontract with other providers. The Baldwin SAFE Navigation Center is tentatively scheduled to open in Summer 2022.

HSH is looking for a provider who will provide the best overall value and highest quality guest services. The provider must be willing to develop Memorandum of Understanding agreements with collaborative partner providers at the site.

Schedule

• Solicitation Issued: February 9, 2022
• Applications Due: February 28, 2022
• Intent to Award Notifications: TBD

Questions and Communications: Interested providers must submit the following information via email to HSHTemporaryShelter@sfgov.org with the subject “Baldwin SAFE Navigation Center Program Interest” by 5:00pm on the Applications Due Date to be considered. Interested parties must not contact City staff other than the contact stated in this document.

Documents

• Informal Solicitation – Baldwin SAFE Navigation Center
• Baldwin SAFE Navigation Center Concept Budget

Supportive Services for the Candlestick Safe Parking Program

Description: The Department of Homelessness and Supportive Housing (HSH) is seeking an agency to provide the
Supportive Services at the Candlestick Safe Parking Program. The chosen provider will staff the support
services team, which is comprised of case managers and a case management supervisor. The provider
will partner with another CBO agency providing the operations staff and services for the site, although
both agencies will hold separate contracts with the City and County of San Francisco. The operations
partnering agency will staff the program director position for the Safe Parking Program. HSH strongly
encourages responses from providers with leadership of color and providers dedicated to services in the
Bayview Hunters Point community.

Schedule

• Solicitation Issued: October 27, 2021
• Solicitation Questions Deadline: November 12, 2021, by 5:00 pm
• Solicitation Answers and Clarifications Published: TBD
• Applications Due: TBD
• Intent to Award Notifications: TBD

Questions and Communications: Interested parties must submit all questions to HSHTemporaryShelter@sfgov.org no later than the Solicitation Questions Deadline and must submit all information no later than the Applications Due Date to be considered. Interested parties must not contact City staff other than the contact stated in this document.

Documents

• Informal Solicitation Safe Parking 10.27.2021
• General Program Budget Template 2021

Solicitation of Information (SOI) #134.2 835 Turk Street (SOI #134.2)

Description: The City and County of San Francisco Department of Homelessness and Supportive Housing (HSH) is soliciting Applications from Applicant providers to operate and deliver services in a newly acquired Permanent Supportive Housing (PSH) building. PSH provides permanent solutions to homelessness through housing placements, subsidies, support services, and in some instances, time-limited real estate development. HSH is seeking providers who will deliver or collaborate with other providers to deliver Support Services and Property Management Services to ensure tenants can maintain housing stability.

Schedule

• Solicitation Issued: January 4, 2022
• Solicitation Questions Deadline: January 10, 2022 by 5:00 pm
• Solicitation Answers and Clarifications Published: January 14, 2022
• Applications Due: February 1, 2022, by 12:00 pm
• Intent to Award Notifications: Spring 2022

Questions and Communications: Interested parties must submit all questions to HSHProcurements@sfgov.org no later than the Solicitation Questions Deadline and must submit all information no later than the Applications Due Date to be considered. Interested parties must not contact City staff other than the contact stated in this document.

Documents

• SOI 134.2
• Exhibit A, Physical Needs Assessment
• Exhibit B, SIP Rehousing Placement Documentation Policy
• Appendix 1: Application Template
• Appendix 2: Budget Template
• Answers & Clarifications

Amended Bayview Flexible Housing Subsidy Pool (FHSP)

Description: The Department of Homelessness and Supportive Housing (HSH) is soliciting applications from providers to administer the Bayview Flexible Housing Subsidy Pool (BFHSP) to eligible individuals from the Bayview neighborhood. The goals of these services are to reduce the length of time that individuals spend experiencing homelessness and to ensure that tenants retain housing once established.

Schedule

• Solicitation Issued: November 16, 2021
• Solicitation Re-Issued: December 14, 2021
• Solicitation Questions Deadline: November 23, 2021 by 12pm January 10, 2022 by 12:00 pm
• Solicitation Answers and Clarifications Published: November 30, 2021 January 14, 2022
• Applications Due: December 7, 2021 by 5pm January 28, 2022 by 5:00 pm
• Intent to Award Notifications: December 2021 February 2022
• Grant Agreements Begin: January March 2022

Questions and Communications: Interested parties must submit all questions to Loretta.Vallot@sfgov.org no later than the Solicitation Questions Deadline and must submit all information no later than the Applications Due Date to be considered. Interested parties must not contact City staff other than the contact stated in this document.

Documents

• Solicitation of Information (Bayview Flex Pool)
• Appendix 1: Application Template to Solicitation of Information (SOI) #HSH2021-Bayview Flexible Housing Subsidy Pool
• Bayview Flexible Housing Subsidy Pool (FHSP) Information Session

RFI #HSH2021-100A: Potential Permanent Supportive Housing Sites

Description: To assist the City and County of San Francisco with plans for providing permanent supportive housing, the Department of Homelessness and Supportive Housing (“City” or “HSH”) invites interested property owners and authorized representatives to submit information to assist the City in identifying suitable properties for the possible acquisition or master leasing of permanent supportive housing sites to house people currently experiencing homelessness. These sites can include, but are not limited to, the acquisition of tourist hotels, residential Single-Room Occupancy (SRO) hotels, and other multi-unit housing sites.

Schedule

• RFI Issued: January 8, 2021
• Final Deadline for Submitting Information: April 30, 2021 December 31, 2021

RFI Questions and Communications: Interested parties are directed not to contact any employees, agents or officials of the City other than those specifically designated in this RFI. All questions must be submitted by email to HSHhousing@sfgov.org.

Please do not send responses via email. The City will make reasonable efforts to respond to all appropriate submissions, however, this request in no way implies a commitment to negotiate or respond to inquiries. If you already responded to RFI# HSH2020-100, issued July 24, 2020, you do not need to submit another form, unless you wish to provide additional information, or identify a different property. A list of responses received to RFI 100-A as of December 31 2021 is available.

Documents

• RFI #HSH2021-100A: Potential Permanent Supportive housing Sites

Solicitation of Information (SOI) #134.1 Eula Hotel, Mission Inn Hotel & 1321 Mission Street (SOI #134.1)

Description: The City and County of San Francisco Department of Homelessness and Supportive Housing (HSH) is soliciting Applications from Applicant providers to operate and deliver services in three newly acquired Permanent Supportive Housing (PSH) buildings. PSH provides permanent solutions to homelessness through housing placements, subsidies, support services, and in some instances, time-limited real estate development. HSH is seeking providers who will deliver or collaborate with other providers to deliver Support Services and Property Management Services to ensure tenants can maintain housing stability.

Schedule

• Solicitation Issued: October 20, 2021
• Solicitation Questions Deadline: October 25, 2021 by 5:00 pm October 27, 2021, by 5:00 pm
• Solicitation Answers and Clarifications Published: October 27, 2021 October 29, 2021
• Applications Due: November 18, 2021 by 12:00 pm
• Intent to Award Notifications: December 2021

Questions and Communications: Interested parties must submit all questions to HSHProcurements@sfgov.org no later than the Solicitation Questions Deadline and must submit all information no later than the Applications Due Date to be considered. Interested parties must not contact City staff other than the contact stated in this document.

Documents

• SOI 134.1
• Exhibit A: Eula Hotel
• Eula Observation & Assessment
• Exhibit B: Mission Inn
• Mission Inn Observation & Assessment
• Exhibit C: 1321 Mission
• 1321 Physical Needs Assessment (PNA)
• Exhibit D: Shelter In Place (SIP) Placement Documentation Policy
• Housing Policies
• Appendix 1: Application Template
• Appendix 2: Budget Template (updated November 1, 2021)
• Questions & Answers (updated November 1, 2021)

Informal Solicitation Proposed Drop-In Center @ 730 Stanyan

Description:  The San Francisco Department of Homelessness and Supportive Housing (HSH) is seeking a provider to operate the Stanyan Drop-In Center, which is designed to serve adults experiencing homelessness in the Haight neighborhood and surrounding communities, with a focus on services for the Transitional Aged Youth (TAY), aged 18 to 24.

Schedule

• Issued: September 7, 2021
• Final Deadline for Submitting Information: September 17, 2021 by 12:00 pm

Questions and Communications:  Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this Solicitation. No questions will be accepted after the solicitation Questions Deadline with the exception of Applicant specific City vendor compliance form questions. All questions must be submitted by email to lisa.rachowicz@sfgov.org by the Solicitation Questions Deadline. 

Documents

• Program Summary

Informal Solicitation Diversity, Equity and Inclusion Training – Latinx Challenges Solicitation #HSH2021-133 (#133)

Description:  The City and County of San Francisco (City) Department of Homelessness and Supportive Housing (HSH) invite Applications from qualified Applicants to deliver training to HSH employees and community-based homelessness service providers surrounding racial equity work focused on impact in the Latinx community. 

Schedule

• Issued: September 7, 2021
• Final Deadline for Submitting Information: September 28, 2021 by 5:00 pm

Questions and Communications:  Interested parties are directed not to contact any employees, agents, or officials of the City other than those specifically designated in this Solicitation. No questions will be accepted the solicitation Questions Deadline with the exception of Applicant specific City vendor compliance form questions. All questions must be submitted by email to HSHProcurements@sfgov.org by the Solicitation Questions Deadline. 

Documents

• Solicitation 133

RFP #111: Homelessness Response System Housing Solutions, Homelessness Prevention Assistance, and Rapid Rehousing

Schedule

• Issue Date April 18, 2018
• Intent to Award Notifications Sent May 2018

Documents

• RFP #111: Homelessness Response System Housing Solutions, Homelessness Prevention Assistance, and Rapid Rehousing
• RFP #111: Homelessness Response System  Housing Solutions, Homelessness Prevention Assistance and Rapid Rehousing Q/ A